Delivery Specialist

O'Reilly Auto Parts•White Township, PA

39d

About The Position

The Delivery Specialist maintains and operates store vehicles to deliver parts and products to professional customers safely and efficiently. The role also collects payment for C.O.D. deliveries and picks up customer returns. Bilingual candidates are encouraged to apply. The position may include additional store duties such as customer service, sweeping, stocking and straightening merchandise, merchandising, running errands, handling core returns, and checking in and putting up stock orders. When business requires, the specialist may assist customers, operate as a cashier, or help with phones, sales, and service. O’Reilly Auto Parts describes its culture as supporting career growth through a promote-from-within philosophy. The company offers a total compensation package that includes competitive wages, paid time off, retirement and stock purchase plans, insurance options, wellbeing programs, and tuition assistance.

Requirements

Ability to quickly match alphanumeric sequences.
Strong interpersonal communication skills.
Ability to adapt quickly and effectively to changing delivery situations.
Driving record must meet the standard set in the company’s 14/18-point record system.
Must possess a legally required state driver’s license and meet company-mandated driving eligibility requirements.

Nice To Haves

Familiarity with automotive parts.
Ability to operate other light store equipment.
Fluency in multiple languages; Spanish is highly desired.

Responsibilities

Operate company vehicles to deliver parts and products to customers safely and efficiently.
Use delivery fleet management handheld devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily vehicle inspections.
Keep delivery vehicles clean and maintained, and complete daily inspections before operating them.
Keep delivery vehicles, keys, fuel or fleet credit cards, handheld devices, and collected money secure.
Pick up customer returns, including new, warranty, and core returns, and complete driver return slips.
Communicate customer problems or special needs to store management.
Immediately report vehicle maintenance needs, accidents, or vehicle damage to the store manager.
Ensure the fuel tank is filled and the vehicle is locked and secured at the end of the business day.
Clock in and out according to company policy.
Perform additional assigned duties, including customer service, sweeping, stocking and straightening stock, merchandising, running errands, handling core returns, and checking in and putting up stock orders.
When business dictates, assist customers, serve as a cashier, or help with phones, sales, and service.
Perform other duties as assigned.