Delivery Specialist

HSC Holdings Inc•Toronto, ON

3d•$50,000•Onsite

About The Position

As a Delivery Specialist, you will hone your customer service and communication skills. This position is a great way to get into the Automotive industry. Delivery Specialists at Volvo Cars Toronto will be responsible for supporting Sales Consultants through the process of delivering vehicles. The specialist will handle all administrative duties as well as vehicle preparation after a sale is completed. The specialist will also perform the actual delivery.

Requirements

High school diploma or equivalent
Ability to read and comprehend instructions and information
Valid Ontario G Driver’s Licence
Clear Driver’s Abstract
Valid OMVIC registration is an asset
Strong business acumen
Professional appearance
Excellent communication skills: verbal and written
Excellent customer service skills

Nice To Haves

Valid OMVIC registration

Responsibilities

Coordinate all paperwork with the F&I Managers and Sales Consultants.
Perform the delivery with the client.
Ensure a follow up phone call is completed by the Sales Consultants the day after delivery.
Park trade in and lease returns in the back parking lot.
Ensure trade in and lease return keys are tagged and given to the appropriate person.
Ensure all signatures are obtained and all paperwork is completed upon delivery.
Pre-check vehicle two hours prior to delivery.
Communicate with Sales Manager of any discrepancies with the customer and/or vehicle.
Explain CSI Survey purpose and process to the client.
Perform introduction to Service and Parts department.
Perform all administrative duties requested by Management.