Delivery Service Dispatcher

Aston Carter • Stuart, FL

4d • $17 - $17 • Onsite

About The Position

The Customer Service Specialist is responsible for managing billing dispute cases and servicing CO₂ tanks. Key duties include answering and logging customer calls, creating service tickets, scheduling and dispatching technicians, and providing support for billing issues, gas refills, and equipment safety concerns. This position requires exceptional accuracy, attention to detail, and strong communication skills.

Requirements

• Proven customer service expertise with a focus on delivering exceptional support.
• Experience in dispatching and coordinating logistics to ensure timely service delivery.
• Proficient in manual order entry with strong attention to detail and accuracy.
• Excellent communication and interpersonal skills for effective client and team interactions.
• Basic computer navigation skills with proficiency in Microsoft Office applications.

Nice To Haves

• Ability to work weekends and adapt to flexible schedules as needed.
• Strong organizational skills with exceptional attention to detail.
• Quick learner with the capability to master new systems and processes efficiently.

Responsibilities

• Accurately log incoming calls and create detailed service tickets.
• Efficiently schedule and dispatch service requests to ensure timely resolution.
• Provide prompt assistance with billing disputes and resolve issues effectively.
• Manage gas refills and uphold equipment safety standards.
• Maintain precise and organized records of all activities and transactions.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees