Delivery Service Dispatcher

Aston CarterStuart, FL
5d$17 - $17Onsite

About The Position

The Delivery Service Dispatcher plays a crucial role in managing billing disputes and servicing CO2 tanks. The position requires logging calls, creating service tickets, scheduling and dispatching services, and assisting with billing disputes, gas refills, and equipment safety issues. This role requires precision, attention to detail, and excellent communication skills.

Requirements

  • Proficiency in customer service and dispatch operations.
  • Experience with Microsoft Office and manual order entry.
  • Basic computer navigation skills.
  • Logistics coordination or dispatching experience.
  • Strong clerical and order entry capabilities.

Nice To Haves

  • Excellent communication and interpersonal skills.
  • Ability to work weekends and adapt to flexible schedules.
  • Basic computer literacy and the ability to quickly learn new systems.
  • Strong organizational skills and attention to detail.

Responsibilities

  • Log customer calls and create service tickets accurately.
  • Schedule and dispatch service personnel efficiently.
  • Assist with billing disputes and ensure timely resolutions.
  • Coordinate gas refills and address equipment safety issues.
  • Maintain clear and effective communication with team members and clients.

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)

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What This Job Offers

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

1,001-5,000 employees

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