Delivery Service Dispatcher

Aston Carter • Stuart, FL

5d • $17 - $17 • Onsite

About The Position

The Customer Service Specialist will focus on generating cases for billing disputes and servicing CO2 tanks. Responsibilities include logging calls, creating service tickets, scheduling and dispatching services, and assisting with billing disputes, gas refills, and equipment safety issues. This role requires accuracy, attention to detail, and strong communication skills. Training includes three weeks of classroom instruction followed by one week of hands-on training with a supervisor.

Requirements

• Proficient customer service skills.
• Experience in dispatching and logistics coordination.
• Ability to perform manual order entry.
• Strong communication and interpersonal skills.
• Basic computer navigation skills and Microsoft Office proficiency.

Nice To Haves

• Ability to work weekends and flexible schedules.
• Strong organizational skills and attention to detail.
• Capability to learn new systems quickly.

Responsibilities

• Log calls and create service tickets accurately.
• Schedule and dispatch services efficiently.
• Assist with billing disputes and resolve issues promptly.
• Handle gas refills and ensure equipment safety.
• Maintain accurate records of all activities.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees