Delivery Practice Owner, Associate Director

Fitch Group • Chicago, IL

13d • Hybrid

About The Position

Fitch Group is seeking a Delivery Practice Owner, Associate Director based in Chicago. This role is a squad-facing leader within the Technology & Data Delivery Enablement team, focused on enabling predictable delivery for Agile squads. The position ensures predictable execution, proactive dependency management, and continuous evolution of working methods. While moving beyond traditional Scrum Master duties, the role emphasizes Agile values and coaching. It operates in a culture of agility, accountability, delivery excellence, and continuous improvement, driving the integration of AI-enabled practices into the delivery process. The role is accountable for squad delivery metrics, predictability, and throughput. As a senior practitioner, this role contributes to Communities of Practice, partners with senior leaders to establish enterprise-wide delivery standards, mentors delivery practitioners, and drives strategic initiatives to enhance delivery maturity and capability at scale.

Requirements

• Bachelor's degree in Business, Technology, or related field; or equivalent experience
• 6-8 years in Agile delivery, with 3+ years as Delivery Owner or Scrum Master
• Certified Scrum Master (CSM) and Certified Scrum Professional (CSP) or equivalent
• Proven track record delivering complex initiatives with measurable outcomes
• Demonstrated experience mentoring delivery practitioners
• Strong executive communication and stakeholder management skills

Nice To Haves

• Multiple advanced Agile certifications (CSP, SAFe, Kanban)
• Experience leading delivery transformation or AI enablement initiatives
• Background establishing delivery standards or leading Communities of Practice
• Experience in financial services or regulated industries

Responsibilities

• Enable delivery outcomes for your squad, ensuring predictable execution and high-quality delivery.
• Ensure definition of ready/done and release criteria are consistently applied.
• Conduct requirements and acceptance criteria analysis, and identify and manage dependencies with other teams.
• Maintain squad-level accountability, modeling best practices within your assigned squad.
• Ensure squad meets delivery commitments; drive predictability, throughput, and quality metrics.
• Facilitate strategic decisions and trade-offs with colleagues and senior leadership.
• Create transparency in delivery health; provide honest assessments and escalate risks with options and solutions.
• Mentor Delivery Owners through coaching and Agile leadership.
• Drive adoption of AI-enabled delivery practices; mentor other Delivery Owners on AI tool utilization.
• Identify and pilot new AI capabilities; share learnings with the Agile Delivery Center of Excellence.
• Champion AI literacy and responsible AI use within delivery management.
• Share learnings with peers and contribute to delivery practice evolution.
• Enable squad-level delivery rituals, escalation protocols, and forums rooted in Agile principles.
• Drive evidence-based planning and forecasting at a squad level.
• Keep roadmaps, backlogs, capacity plans, and forecasts synchronized and actionable.
• Lead retrospectives that identify systemic improvements; drive cross-squad improvement initiatives.
• Model accountability by owning delivery outcomes and transparently communicating status and risks.
• Coach squad members on flow, predictability, and metrics; leverage modern practices to accelerate delivery.
• Foster a culture of experimentation and continuous improvement.
• Lead initiatives within the Agile Delivery Center of Excellence.
• Develop delivery standards, playbooks, and best practices.
• Share innovations across the organization.
• Contribute to training programs and capability-building initiatives.

Benefits

• Direct impact: Enable delivery outcomes for complex, high-visibility initiatives
• Modern practices: Drive Agile-based delivery management evolution, including AI-enabled workflows grounded in Agile principles
• Collaborative environment: Partner with Tribe Leads, Technical Owners, Product, Engineering, Data, Finance, and Business sponsors
• Community engagement: Lead initiatives in the Delivery Center of Excellence and Communities of Practice through coaching and mentorship
• Growth and development: Leadership exposure, people leadership opportunities, and ability to develop practitioners

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level