Delivery Manager

Vision33•Vancouver, BC

1d•Onsite

About The Position

Vision33, a global SAP partner, is seeking an experienced Delivery Manager to lead its SAP Business One practice in the BC region. This role involves overseeing the performance, engagement, and utilization of the implementation consulting team to ensure high-quality, on-time, and value-driven customer outcomes. The position requires a balance of people leadership, project delivery, operational planning, and commercial accountability to support growth and success.

Requirements

Delivery leadership experience with 5–10 years in delivery management, consulting leadership, professional services, or a similar environment.
People leadership capability to coach teams, drive engagement, and improve delivery performance.
Commercial acumen across utilization, revenue, profitability, customer satisfaction, and business goals.
ERP delivery experience, ideally with SAP Business One; Microsoft Dynamics, Sage, Epicor, or NetSuite experience is also valued.
Strong execution skills in project discipline, communication, relationship-building, prioritization, and problem-solving.

Nice To Haves

French/English bilingualism
MBA or formal business education

Responsibilities

Lead, coach, and inspire the SAP Business One delivery team to deliver exceptional customer outcomes, strong engagement, and consistent project success.
Drive practice performance by managing utilization, revenue, gross margin, delivery targets, and customer satisfaction against the annual business plan.
Shape delivery plans and growth strategies with the leadership team, including forecasting, margin planning, capacity planning, and resource alignment.
Own delivery execution from kickoff to close, keeping scope, budgets, change requests, approvals, risks, and customer commitments on track.
Align skills, availability, customer needs, project priorities, and business objectives to ensure the right people are on the right work.
Create clarity, momentum, and accountability through clear direction, coaching, feedback, practical problem-solving, and continuous improvement.
Champion strong internal partnerships with HR, operations, and cross-functional stakeholders to support team engagement, delivery excellence, and business success.