Delivery Manager 3

BehavoxToronto, ON
Hybrid

About The Position

The Delivery Manager is accountable for complex, enterprise client projects and is expected to coordinate delivery activities, maintain delivery artifacts, and ensure alignment to agreed scope, timelines, and delivery standards. The role must ensure delivery consistency across multiple workstreams and delivery environments. All delivery managers must have a working knowledge of cloud-native technologies and data integration approaches. At this level, the Delivery Manager operates independently within clearly defined engagement boundaries set by a “statement of work” and typically has 5+ years of experience in delivery or project management. The role is accountable for delivery coordination, planning accuracy, issue tracking, and adherence to statements of work, while demonstrating professional judgment, assertiveness, and a clear connection to Behavox’s mission, marketplace, and technologies, and escalating risks or decisions that exceed defined authority.

Requirements

  • Knowledge of structured delivery methodologies used in large-scale client engagements, informed by practical delivery or project management experience
  • Understanding of cloud-native architectures and delivery considerations required to coordinate implementation activities and technical dependencies
  • Knowledge of network connectivity approaches such as SMTP and SFTP, and their application to different data types within enterprise environments
  • Understanding of project cost levers and the importance of time to first value in enabling timely revenue recognition
  • Knowledge of Behavox’s mission, marketplace positioning, and technologies sufficient to align delivery execution with business intent
  • 5+ years of experience in delivery or project management

Responsibilities

  • Owns the development and maintenance of delivery schedules, Gantt charts, and RAID logs to support predictable execution
  • Manages multiple delivery coordination demands simultaneously, applying prioritization and judgment within defined delivery frameworks
  • Identifies, documents, and tracks delivery risks and issues, escalating assertively in line with defined thresholds
  • Delivers clear, direct oral and written delivery communications to stakeholders, including in challenging delivery situations
  • Monitors adherence to agreed scope and supports formal change processes without redefining delivery commitments

Benefits

  • competitive cash compensation
  • an equity award aligned with long-term value creation
  • comprehensive health insurance for employees and their families
  • A generous time-off policy of 30 days annually, plus public holidays and sick leave
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