Delivery Manager, Professional Services

Fiserv, Inc.•Berkeley Heights, NJ

83d•$78,000 - $138,000•Onsite

About The Position

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Fiserv is a world-class data and analytics organization delivering the next generation of powerful data insights and decisioning solutions to financial institutions, fintech, consumer/business credit bureaus, government agencies, and merchants. As a successful Program Manager, you will ensure that Fiserv delivers on its commitments to our financial institution partners. And you will serve a meaningful role in driving client satisfaction in partnership with stakeholders across the organization.

Requirements

Bachelor's degree in business, operations, or a related field and/or equivalent military experience.
6+ years of experience in business and IT program and project management.
4+ years of experience in effectively driving delivery of products to clients.

Nice To Haves

3+ years of experience in the Financial Services Industry.
PMP or equivalent professional project management certification.
Strong experience in data-driven management, metrics, and reporting.

Responsibilities

Lead initiatives to support our clients' needs by working with Product Managers, Product Development, and Client Account Management teams to build, optimize, and bring products and programs to market.
Successfully execute Digital Solutions-wide initiatives using program management frameworks and best practices.
Meet key business success metrics, including financial targets and client experience metrics.
Manage multiple projects simultaneously in a fast-paced, ambiguous environment while delivering work on time.
Drive cross-functional teams and collaborate closely with internal and external partners to ensure alignment of goals and tasks.

Benefits

Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
Advance your career with training, development, certification, and internal mobility opportunities.
Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
Medical, Vision and Dental Benefits
Comprehensive benefit plans to suit your unique needs
Fuel Your Life Wellness Program
Resources to elevate your well-being
401k, Employee Stock Purchase Plans and Incentives & Bonuses
When Fiserv performs well, so does your financial health
Employee Resource Groups
Celebrating inclusion in the workplace
Paid Time Away
Providing the time off to manage personal needs