Delivery Manager, People Technology

Bristol Myers Squibb•Princeton, NJ

11h

About The Position

The Delivery Manager, People Technology, is responsible for providing essential support to the People Organization by managing the execution of technology projects and operational initiatives across the People Technology ecosystem, which includes Workday, SuccessFactors, UKG, and additional platforms. This individual will collaborate with BIT, People Organization and vendor partners to ensure successful project execution, support software evaluations/RFP/RFI, cyber and data privacy reviews and ongoing operational needs.

Requirements

Bachelor’s degree in Information Technology, Business Administration, Human Resources, or related field.
5+ years of experience in IT project delivery, preferably supporting PEOPLE technology platforms (Workday, SuccessFactors, UKG).
Proven track record of managing complex projects and RFP processes in a cross-functional environment.
Strong understanding of PEOPLE processes and systems.
Excellent communication, stakeholder management, and problem-solving skills.
Experience working with external vendors and managing service delivery.
Ability to work independently and collaboratively in a fast-paced environment.

Nice To Haves

Project management certification (PMP, Agile, etc.) is a plus.

Responsibilities

Lead and manage the delivery of projects and enhancements for Workday, SuccessFactors, and UKG platforms, ensuring alignment with business objectives and timelines.
Serve as the primary point of contact between BIT and the People Organization for Technology initiatives.
Coordinate and facilitate RFP processes for new People technology solutions, including requirements gathering, vendor evaluation, and selection.
Oversee ongoing operational support, issue resolution, and system maintenance for People Technology platforms.
Collaborate with cross-functional teams (People Organization, BIT, vendors) to define project scope, deliverables, and success criteria.
Develop and maintain project plans, status reports, and documentation to ensure transparency and accountability.
Monitor and report on project progress, risks, and issues, proactively driving resolution and mitigation strategies.
Ensure compliance with data privacy, security, and regulatory requirements in all People technology initiatives.
Identify opportunities for process improvement and automation within the People technology landscape.
Support change management and user adoption activities for new system implementations and upgrades.

Benefits

Health Coverage: Medical, pharmacy, dental, and vision care.
Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
Work-life benefits include: Paid Time Off US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees) Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays Based on eligibility, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day. All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

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