Ashley Furniture Delivery & Installation Specialist

Storr Logistic Services, Inc•Fort Mill, SC
•$23 - $24

About The Position

The Delivery & Installation Specialist safely delivers, places, and assembles Ashley Home Furniture in customers’ homes while protecting the products and property. The role is responsible for accurate deliveries, efficient route execution, and a professional customer experience. The specialist loads, secures, transports, and unloads furniture; carries it into customer-designated rooms; and assembles items as required. The role also includes inspecting products, documenting delivery details, coordinating with a delivery partner, following safety procedures, and maintaining delivery records.

Requirements

  • Ability to perform repeated physical lifting.
  • Ability to work as part of a two-person crew.
  • Professional communication and customer service skills.
  • Valid driver's license and acceptable driving record if assigned to drive.
  • Ability to follow route instructions and use mobile delivery applications.

Nice To Haves

  • Furniture delivery, moving, assembly, or installation experience.

Responsibilities

  • Load, secure, transport, and unload furniture according to the daily route.
  • Carry furniture into customer-designated rooms and assemble items as required.
  • Verify products and delivery instructions before beginning each stop.
  • Remove packaging and leave the work area clean when required.
  • Treat customers and their homes with professionalism and care.
  • Inspect furniture for visible damage and document exceptions.
  • Complete a final customer walkthrough and confirm delivery details.
  • Minimize damage, missed deliveries, and return visits.
  • Arrive prepared and complete assigned stops efficiently.
  • Coordinate with the delivery partner on safe lifting and placement.
  • Maintain accurate delivery status, photos, and proof of delivery.
  • Promptly communicate route delays, access restrictions, and product discrepancies.
  • Follow safe driving, lifting, and furniture-handling procedures.
  • Use proper protective equipment and material-handling tools.
  • Inspect the truck and equipment before use.
  • Immediately report incidents, property damage, and injuries.
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