Delivery Helper
About The Position
Delivery Helpers ride with and assist Drivers with the safe, timely, and accurate delivery of food products to restaurants and food service-related facilities, including schools, hospitals, and hospitality businesses. They also assist in the safe operation of the truck. The schedule is a five-day workweek, with dispatch occurring anytime between 8:00 p.m. and 12:00 a.m.; trips average about 10.5 hours. Pay is listed as 35% of route earnings, or approximately $800–$1,000 weekly, with a separate stated pay range of $17.00–$28.65. Other duties include washing trucks and trailers. This is an opportunity to begin a career path within Lineage, with the potential for greater responsibilities and promotions. Lineage describes its work environment as safe, stable, and reliable, and emphasizes learning, employee development, respect, and care for team members.
Requirements
- High school diploma and at least three months of experience in a related driver-helper or delivery role, related experience and/or training, or an equivalent combination of education and experience.
- Excellent customer service skills.
- Strong verbal and written communication skills, particularly verbal communication with customers.
- Ability to work independently.
- Good computer skills, including Microsoft Excel, Word, and Outlook.
- Ability to sit and stand for extended periods and perform extensive bending and lifting of products weighing up to 100 pounds.
- Ability to reach, walk, and climb in and out of vehicles; duties take place in trucks and at customer locations, including kitchen areas.
- Ability to travel with a driver and work under normal driving conditions.
Responsibilities
- Use a hand cart and/or pallet jack to safely unload product from the truck or trailer into establishments.
- Assist with picking up backhauls as directed.
- Remove products from trucks and deliver them to customers’ desired locations, such as freezers or coolers.
- Interact with customers to resolve delivery issues and maintain positive customer relations.
- Operate a handheld scanning device to confirm order accuracy.
- Complete necessary paperwork for customer billing.
- Occasionally enter assigned locations during off hours to deliver products, following outlined security procedures.
- Assist in the safe operation of the vehicle, including helping the driver dismount when crossing railroad tracks, turn around on a busy highway, and enter or emerge from a driveway using flags or flares.
- Clean out vehicles at the end of the route.
- Ensure safety, timeliness, and accuracy in all role requirements.
- Complete special projects and other duties as assigned.
- Wash trucks and trailers.
Benefits
- Medical, dental, and basic life and disability insurance benefits.
- 401(k) retirement plan.
- Paid time off (PTO).
- Annual bonus eligibility.
- At least seven holidays throughout the calendar year.
- On-the-job training.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
