Delivery Driver (non-CDL)

HD Supply•San Jose, CA

10d•$26 - $30

About The Position

The Delivery Driver makes customer deliveries using a company-provided or rental vehicle. The role includes maintaining delivery records, inspecting and maintaining delivery vehicles, and helping customers with order and delivery issues. It requires a valid driver’s license and an acceptable motor vehicle record (MVR); MVRs are continuously monitored for associates selected for the position. The driver delivers orders safely within a service area, follows planned routes and applicable traffic and safety rules, handles loading and unloading, and keeps the distribution center informed about delivery interruptions. The position works under general supervision, using judgment within established policies and referring complex or unusual problems to a supervisor. Output is regularly reviewed by a senior coworker or supervisor. The work environment is typically comfortable, with regular exposure to potential discomfort or moderate accident or illness risks, including temperature extremes, moving machinery, loud noises, and fumes. The job requires intermittent sustained physical exertion, including walking, standing, stooping, climbing, lifting, and maneuvering heavy or awkward materials or equipment. Overnight travel is typically less than 10% of the time.

Requirements

Valid driver’s license and acceptable motor vehicle record (MVR); MVRs are continuously monitored for selected associates.
Generally 2–5 years of experience in the area of responsibility.
Specialized skills training or certification may be required.
Ability to perform intermittent sustained physical exertion, including walking, standing, stooping, climbing, lifting, and maneuvering materials or equipment weighing 50 pounds or more or that may be awkward.
Ability to travel overnight typically less than 10% of the time.

Nice To Haves

High school diploma or GED is strongly preferred.
Prior experience delivering merchandise to customers using a box truck or similar vehicle.
At least 1 year of experience operating material handling equipment.
No more than 2 minor accidents in the past rolling 3 years.
No more than 2 moving violations in the past rolling 3 years.
Wholesale distribution experience.

Responsibilities

Deliver customer orders safely within a service area and address order issues with customers.
Follow planned routes to make timely deliveries while complying with traffic laws and safety regulations.
Load inventory into trucks and unload orders at customer sites using powered and non-powered material handling equipment.
Provide professional and polite customer service during deliveries.
Review order manifests to verify customer orders and daily routes are complete and accurate.
Perform pre- and post-trip vehicle inspections according to Department of Transportation regulations and company policies and procedures.
Maintain routine contact with the distribution center for instructions about delivery interruptions, such as traffic congestion or missing orders.
Prepare and maintain vehicle and customer order records in accordance with company policies and procedures.
Contact customers with delivery status updates.
Provide management with feedback about escalated customer service and sales-related issues.
Inspect and maintain delivery vehicles.