Delivery Driver (Ottawa, ON)
About The Position
Sentrex Health Solutions is a proudly Canadian, fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology and experienced, cross-functional teams. Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, as well as HCP & Clinic Services. The Delivery Driver is responsible for reliably transporting medication and medical supplies in a safe and timely manner from the facility to medical clinics and to clients across Ontario. The Delivery Driver will be responsible for dedicated weekly delivery routes and will pick up and drop off items at scheduled times each day, and providing excellent customer service when interacting with clinic staff and customers and putting medication away at clinics. Since they are the face of Sentrex Health Solutions, it crucial to be reliable, responsible, and professional and be in uniform at all times. In some cases, there are emergency or rush orders that need to be picked up and delivered on an ad hoc basis. The Delivery Driver will work as part of the pharmacy team in order to ensure that orders are complete, packed correctly, and safely delivered to the correct client on time. The Delivery Driver will also assist on occasion with pharmacy or warehouse duties as assigned by management.
Requirements
- High School Diploma or equivalent experience
- Valid driver's license (Class G) in Ontario
- Must have a clean driving record
- Willingness to adhere to assigned routes, schedules, safety procedures, and transportation laws.
- Strong time management and customer service skills.
- Ability to drive for extended periods
- Ability to lift up to 50lbs
- Ability to drive for extended periods (ie. regions of Windsor and/or Ottawa, there and back in the same day.)
- Must be bondable and insurable and complete a criminal background check
Nice To Haves
- Minimum 1-2 years of experience as a Delivery Driver
- Experience driving delivery van or truck is an asset.
- Experience delivering to and from medical clinics or pharmacies is a strong asset
Responsibilities
- Loading, transporting, and delivering items to clients in a safe, timely manner.
- Utilizing Driver App to ensure all shipments are loaded correctly at the beginning of the route and delivered in full at each location.
- Reviewing orders before and after delivery to ensure that orders are complete and the customer is satisfied.
- Loading and unloading items from vehicles – ensuring “White Glove” service at each delivery location.
- Unpacking delivery boxes and putting items away at client sites as required – taking away all empties and delivery material.
- Providing excellent customer service, answering questions, and handling questions or requests from clients.
- Adhering to assigned routes and following time schedules.
- Abiding by all transportation laws and maintaining a safe driving record.
- Ensuring that your vehicle is kept in a clean manner at all times.
- Operating equipment and machines, such as cars, trucks and delivery vans.
- Assist pharmacy staff with general housekeeping, and other pharmacy/warehouse duties as assigned.
- Maintain consistent communication with management during your route and provide updates as required.
- Responsible to ensure that all packages on your route is loaded into your vehicle at the beginning of your shift and all deliveries are completed in full at each stop by ensuring that each delivery container is confirmed to be empty prior to leaving delivery location.
- Clean out your coolers and ice packs at the end of your shift.
Benefits
- Competitive Salary and generous vacation entitlement
- Wellness Program (5 paid days off for your well-being!)
- Paid Sick Days
- Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance
- Employee & Family Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
