Full-Time Delivery Driver

Mid-Continent Public Library•Independence, MO

20h•Onsite

About The Position

The Delivery Driver position is responsible for modeling excellent customer service through facilitating the smooth transport of items from one branch to another via delivery truck and sorting items on the dock. At Mid-Continent Public Library, we imagine, inspire innovation through curiosity and exploration, try new things, empower what works and learn from the rest, lead the way by connecting people to information, ideas, and inspiration, and welcome all by embracing new perspectives and listening with humility. Everything we do, we do together.

Requirements

High School Diploma/HiSet/GED Completion Required
Ability to use effective verbal, written, and discreet communication with management, co-workers, and the public.
Ability to work effectively in a team environment.
Knowledge of department processes and procedures and critical thinking skills to make decisions pertaining to the position.
Proficiency in providing friendly and solution-oriented customer service attitude and delivery with internal and external customers.
Fundamental understanding of their own contribution to a welcoming and respectful workplace and library for all.
Strong ability to follow instructions and work as part of a team.
Reliable, punctual, and flexible with scheduling.
Good communication skills and the ability to stay calm under pressure.
Ability to work in a fast-paced environment and adapt to changing needs.
Able to operate a box delivery truck, hand trucks, pallet jacks, and other necessary equipment safely and effectively.
Sufficient digital literacy to use Office 365 applications, primarily Outlook for email and to review personnel documents and time card information online
Must be at least 18 years of age
Possession of a valid driver’s license for use in carrying out the duties of this position including transportation of materials and equipment
Possesses the ability to drive MCPL vehicle according to company policy

Nice To Haves

Warehouse/Production environment experience Preferred
Experience driving box trucks Preferred
Familiarity with Jackson, Clay, and Platte County directions and locations preferred

Responsibilities

Transports library materials to branch locations throughout the library system via a company truck
Makes unscheduled deliveries and pick-ups
Picks up discarded boxes from branches
Sorts library materials and related items on the dock
Loads and unloads delivery trucks
Unloads freight from trucks
Determines suitability of discarded and donated books and other related materials
Trains employees how to sort discarded books and pack appropriately
Helps sort surplus and/or donated materials and prepares them for sale or discard