LTC Night Driver

Hoagland Pharmacy•Bellingham, WA

19d

About The Position

The Delivery Driver cleans, disinfects, and functionally checks medical equipment; delivers and explains medical equipment and supplies to home care customers in their residences; and provides patient care services. The role involves safely operating and maintaining company vehicles, coordinating deliveries and service calls, educating customers on equipment use, documenting service and care, and gathering patient information. The driver works with customers of various ages and collaborates with company employees and departments. Work requires organization, time management, communication, independent judgment, and the ability to perform in a fast-paced environment with interruptions. Scheduled work hours may fall between 9 a.m. and 10 p.m. daily, and an adjusted schedule may occasionally be required to meet company needs. The position may involve occupational exposure to hazardous chemicals, blood, or other potentially infectious materials, requiring appropriate personal protective equipment.

Requirements

High school diploma or GED; three months of industry-related work experience and/or training; or an equivalent combination of education and experience.
Proficient ability to apply mathematical concepts such as fractions, percentages, ratios, and proportions to practical situations.
Practical knowledge of cleaning techniques and processes applicable to the industry.
Clean state criminal background and federal sex offender check, and a clean drug test.
Valid driver’s license and successful completion of a driving skill test.
Ability to quickly acquire knowledge of departmental program structure, including Mission, Vision, and Goal Statements, and department policies and procedures.
Ability to work a flexible schedule as needed and manage time effectively while working independently without supervision.
Fully vaccinated for COVID or willing to become fully vaccinated.
Strong interpersonal, communication, and organizational skills, including ability to foster professional working relationships across the organization.
Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, and governmental regulations, and to present and discuss relevant information effectively.
Ability to write reports, business correspondence, and procedure manuals.
Ability to work in a standard office setting and use standard office equipment, including computers and mechanical equipment or devices.
Ability to safely operate a company vehicle and maintain attention to detail despite interruptions.
Ability to lift and carry machinery or equipment weighing up to 50 pounds.
Vision to read printed materials, computer screens, and road signs; hearing and speech to communicate in person and over the phone; manual dexterity to perform job functions; and stamina to frequently sit for extended periods.
Proficient ability to understand, interpret, and apply complex mathematical instructions and information, analyze factual data, and produce logical solutions or conclusions where limited standardization exists.
Practical knowledge of personal computers, word processing software, spreadsheet software, and inventory software, and ability to learn company-specific software and required handheld or technology tools.

Responsibilities

Safely drive and maintain company vehicles.
Be available for scheduled work hours between 9 a.m. and 10 p.m. daily.
Securely load and stage delivery vehicles.
Functionally check and select ordered medical equipment and supplies.
Prioritize and coordinate deliveries, pickups, and service calls efficiently.
Educate home care customers and other end users about equipment and supply use, including operating features and demonstrations.
Interact and communicate with patients and customers of various ages.
Perform assessments and reassessments of customers’ care or service needs.
Document customer responses, actions and interventions, and outcomes of care or services provided.
Complete plans of care as appropriate to the level of care provided.
Collect accurate demographic, billing, and medical information to support care, service, and treatment operations.
Refer service complaints and compliments to appropriate personnel.
Participate in Improvement of Operational Performance (IOP) activities and traditional and e-learning programs.
Work effectively with employees, managers, and departments.
Perform job functions with the company’s Mission, Vision, and Goal Statements in mind.
Use required personal protective equipment when job duties call for it.