Delivery Driver

Parts Authority•Wilmington, MA

15h•$15•Onsite

About The Position

The Delivery Driver plays a critical role in our success. As the primary point of contact with our customers, you will help build strong relationships while ensuring timely and accurate deliveries. West Springfield Auto Parts is a division of Parts Authority, one of the fastest-growing supply chain organizations in the country. We offer long-term career growth, stability, and advancement opportunities. Parts Authority, founded in 1973, is a leading national distributor of automotive replacement parts, tools/equipment and transmissions. Headquartered in Long Island, New York, Parts Authority is rapidly expanding, and today has more than 300 locations servicing customers in Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Maine, Maryland, Massachusetts, Missouri, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Texas, Utah, Virginia, Washington, Washington DC and Wisconsin. We are rapidly expanding and looking for candidates to join our family! If you enjoy full-time employment, great pay & benefits and the opportunity for advancement, look no further. Join our Parts Authority Team today and fill the role of Delivery Driver.

Requirements

Current, valid driver’s license
Must be able to meet company insurance requirements- (drivers must be 21 years old or over)
Current valid automobile insurance with your name on the policy
Ability to lift, move, push and pull up to 50 pounds, prolonged sitting (Auto Body Parts Collision Drivers must be able to lift 75 lbs)
Ability to manage, track and account for money transactions and reconcile customer credit and debt balances
Ability to utilize a tablet and/or mobile device for purposes of navigation/ route optimization, tracking and customer interface/ signature capture
Exceptional customer and verbal communication skills, ability to communicate effectively, professionally, with tact and diplomacy
Ability to take and follow directions and work well with others as part of team
You must meet all of the above minimum “Requirements and Qualifications” and “Knowledge, Skills and Abilities” to be eligible to drive for Parts Authority

Nice To Haves

Flexible schedule with the ability to work overtime as needed
Previous delivery driving experience is a plus

Responsibilities

Pick up and drop off automotive parts, while adhering to assigned routes and time schedules.
Ensure orders are properly fulfilled.
Satisfy customers.
Work safely.
Load, transport, and deliver items to customers or businesses in a timely, friendly and courteous manner.
Review orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.
Take and follow directions from dispatcher, adhere to assigned routes, follow time schedules, use route navigation apps, alternative routes, when necessary and knowledge of area to deliver packages to customers on time.
Assist with loading and unloading items from vehicles without interfering with operations at customer’s place of business.
Provide excellent customer service, answer questions, and professionally handle complaints and concerns from customers.
Abide by all transportation laws and maintaining a safe driving record.
Accept payments, prepare reports to include invoices, return forms, reconcile debt and credit and all moneys collected related to deliveries.
Complete daily maintenance checks on company delivery vehicle and notify manager of any issues.
Assist in any and all other store/ warehouse duties (stock, parts pulling etc.) as assigned.
Maintain and promote workplace safety.
Securing and transferring cash or other assets.