West Webster - Delivery Driver

Mark's Pizzeria/ Sycamore Golf Club•Webster, NY

About The Position

The Delivery Driver transports customer orders from the store to customers safely, accurately, and on time. The driver uses a personal vehicle, represents Mark’s Pizzeria at customer locations, and is accountable for funds issued to and collected by the driver. Between deliveries, the driver performs food preparation, dishwashing, cleaning, customer service, and order preparation duties in the store. The position reports to the General Manager.

Requirements

Must be at least 18 years of age.
Valid driver’s license in good standing and a motor vehicle record acceptable to the Company and its insurance carrier, maintained throughout employment.
Reliable, registered, properly maintained personal vehicle available during all scheduled shifts.
Current automobile liability insurance meeting or exceeding New York State and Company minimum coverage; proof is required before hire and upon each renewal.
Ability to navigate assigned delivery areas independently and read and follow route slips and directions.
Ability to handle cash accurately and maintain accountability for an assigned bank.
Ability to deal with people sensitively, tactfully, and honestly.
Strong organizational skills, attention to detail, flexibility, and ability to establish priorities.
Ability to cultivate effective working relationships with employees and external contacts.
Ability to push, pull, lift, or carry objects up to 50 pounds; perform moderately difficult motor skills; frequently walk, stand, sit, and enter and exit a vehicle for prolonged periods; climb stairs; and walk on uneven surfaces.
Ability to read fine print and visually distinguish information on computer screens, route slips, and street addresses, including color discrimination; adequate vision and hearing to drive safely, including at night; distinguish normal sounds amid background noise; and communicate clearly and understand others using English.
Ability to understand and communicate concepts, remember multiple orders and assignments over extended periods despite interruptions, exercise sound judgment while driving, and continue work started by another individual.
Ability to calculate figures, make change accurately, and apply basic mathematics.
Ability to read and interpret safety rules, route slips and directions, operating and maintenance instructions, and procedure manuals.

Responsibilities

Transport customer orders to delivery addresses safely and on time, following traffic laws and Company driving policies.
Verify orders against route slips before leaving the store, confirming food, beverages, and materials are present and properly packaged.
Arrive for each shift with a fueled, insured vehicle displaying the Company vehicle sign.
Locate delivery addresses and contact the customer or store if an address cannot be found.
Represent Mark’s Pizzeria courteously and professionally at each delivery.
Collect payment, provide exact change, and obtain signed receipts for credit card transactions.
Receive, verify, and maintain accountability for an assigned cash bank, and reconcile it with the Manager on duty at the end of each shift.
Return directly to the store after deliveries and record deliveries in the point of sale system.
Refer pricing disputes and customer complaints to the Manager on duty.
Perform assigned food preparation between deliveries, including portioning, stocking and rotating product, and preparing items for the makeline.
Wash, sanitize, and return dishes, pans, utensils, and delivery bags to service; keep the dish area clean and orderly.
Complete assigned kitchen, dish area, and customer service area cleaning, including nightly and weekly tasks.
Assist with customer service and in-store order preparation as directed by the Manager on duty.
Immediately report accidents, moving violations, vehicle failures, or changes in driver’s license or insurance status to the General Manager.