Delivery Driver

Parts Authority•West Springfield, MA

12h•Onsite

About The Position

Parts Authority is seeking Delivery Drivers to join our rapidly expanding Division. As a Delivery Driver, you will be a company representative interacting with clients daily, requiring excellent customer service skills. Parts Authority is a growing Supply Chain company with a 50-year history, offering career advancement and job stability. We are a leading national distributor of automotive replacement parts, tools/equipment and transmissions, with over 300 locations nationwide. This is a full-time employment opportunity with great pay and benefits.

Requirements

Current, valid driver's license.
Must be able to meet company insurance requirements (drivers must be 21 years old or over).
Current valid automobile insurance with your name on the policy.
Ability to lift, move, push and pull up to 50 pounds.
Ability to manage, track and account for money transactions and reconcile customer credit and debt balances.
Ability to utilize a tablet and/or mobile device for navigation/route optimization, tracking, and customer interface/signature capture.
Exceptional customer and verbal communication skills, ability to communicate effectively, professionally, with tact and diplomacy.
Ability to take and follow directions and work well with others as part of a team.
Must meet all minimum requirements and qualifications.

Nice To Haves

Prolonged sitting.
Auto Body Parts Collision Drivers must be able to lift 75 lbs.
Flexible schedule with the ability to work overtime as needed.
Previous delivery driving experience is a plus.

Responsibilities

Pick up and drop off automotive parts, adhering to assigned routes and time schedules.
Ensure orders are properly fulfilled.
Satisfy customers and commit to work safety.
Load, transport, and deliver items to customers or businesses in a timely, friendly, and courteous manner.
Review orders before and after delivery to ensure completeness, correct charges, and customer satisfaction.
Take and follow directions from dispatcher, adhere to assigned routes, follow time schedules, use route navigation apps, and alternative routes when necessary.
Assist with loading and unloading items from vehicles.
Provide excellent customer service, answer questions, and professionally handle complaints and concerns.
Abide by all transportation laws and maintain a safe driving record.
Accept payments, prepare reports including invoices, return forms, and reconcile debt and credit.
Complete daily maintenance checks on company delivery vehicle and notify manager of any issues.
Assist in other store/warehouse duties such as stocking and parts pulling.
Maintain and promote workplace safety.
Secure and transfer cash or other assets.