Delivery Driver (non CDL)

HD Supply•Boston, MA

About The Position

Makes deliveries to customers using a company-provided or rental vehicle. Maintains delivery records, inspects and maintains delivery vehicles, and provides customer service on order and delivery issues. The role requires operation of a company or rental vehicle during the average work week. If selected, the company will continuously monitor Motor Vehicle Records (MVRs); an acceptable MVR status and a valid driver’s license are required. The position works under general supervision and exercises some judgment within well-defined policies, procedures, and techniques. Work is typically reviewed regularly by a senior coworker or supervisor. Complex or unusual problems are referred to a supervisor. The work is typically in a comfortable environment, with regular exposure to conditions that may cause noticeable discomfort or moderate risk of accident or illness, including temperature extremes, moving machinery, loud noises, and fumes. It involves intermittent periods of continuous physical exertion, including walking, standing, stooping, climbing, lifting, and maneuvering potentially heavy (50+ pounds) or awkward material or equipment. Overnight travel is typically less than 10% of the time.

Requirements

Valid driver’s license.
Acceptable Motor Vehicle Record (MVR) status; MVRs are continuously monitored if selected.
Generally 2–5 years of experience in the area of responsibility.
Specialized skills training or certification may be required.
Ability to perform intermittent physical exertion, including walking, standing, stooping, climbing, lifting, and maneuvering material or equipment that may weigh 50+ pounds or be awkward.

Nice To Haves

High school diploma or GED is strongly preferred.
Prior experience delivering merchandise to customers using a box truck or similar vehicle.
At least 1 year of experience operating material handling equipment.
No more than 2 minor accidents in the past rolling 3 years.
No more than 2 moving violations in the past rolling 3 years.
Wholesale distribution experience.

Responsibilities

Deliver customer orders safely within a service area and address customer order issues.
Follow planned routes to make timely deliveries while complying with traffic laws and safety regulations.
Load inventory into trucks and unload orders at customer sites using powered and non-powered material handling equipment.
Provide professional and polite customer service during deliveries.
Review order manifests to confirm customer orders and daily routes are complete and accurate.
Perform pre- and post-trip inspections in accordance with Department of Transportation regulations and internal policies and procedures.
Maintain routine contact with the distribution center for instructions about delivery interruptions, such as traffic congestion or missing orders.
Prepare and maintain vehicle and customer order records in accordance with company policies and procedures.
Contact customers with delivery-status updates.
Provide management with feedback on escalated customer service and sales-related issues.
Inspect and maintain delivery vehicles.