Delivery Driver(08153) - 433 N. Glenoaks Blvd.

Domino's Franchise•Burbank, CA

2d•Onsite

About The Position

The following general description applies to all hourly store team members. Please read the detailed information listed below. This role involves customer service, preparing products, using technology, and maintaining cleanliness. Essential functions include accurate calculations, verbal and written communication, motor coordination, and computer/touch screen use. The working conditions involve exposure to varying weather, in-store temperature fluctuations, food odors, cornmeal dust, cramped quarters, hot surfaces, sharp edges, and moving mechanical parts. Sensory requirements include talking and hearing on the telephone, near and mid-range vision, depth perception, and differentiating hot/cold surfaces. Temperaments required include the ability to direct activities, perform repetitive tasks, work with others, work under stress, meet quality standards, deal with people, analyze data, and make decisions. The role requires standing for most tasks, with walking in short distances. Sitting is primarily for paperwork. Lifting involves bulk product deliveries up to 50 pounds, which are stacked up to 72 inches high. Carrying includes large cans, pizza sauce, and trays of pizza dough. Driving is required for pizza delivery within a designated area. Pushing is performed to move trays on dollies. Climbing stairs or ladders may be infrequent. Stooping/bending is necessary at the pizza assembly station and front counter. Crouching/squatting is performed occasionally for stocking and cleaning. Reaching is continuous, up, down, and forward. Hand tasks require eye-hand coordination and continuous use of hands, including forceful use of forearms and wrists for dough shaping, and pinching for box assembly. Grasping cans, phones, cutters, peels, and boxes is necessary. Team members may use pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter, and pizza peel. All employees must use Domino's technology, including the Driver app, Domino's Digital Shoulder surf (DSS), and Domino's Car Side Delivery.

Requirements

Must have good communication Skills
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
Must be able to make correct monetary change
Verbal, writing, and telephone skills to take and process orders
Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately with speed
Ability to enter orders using a computer keyboard or touch screen
Talking and hearing on the telephone
Near and mid-range vision for most in-store tasks
Depth perception
Ability to differentiate between hot and cold surfaces
The ability to direct activities, perform repetitive tasks, work along and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions
Most tasks are performed from a standing position
Walking is generally in short distances for short durations
Delivery personnel must travel between the store and the delivery vehicle and from the delivery vehicle to the customer’s location
Paperwork is normally completed in an office at a desk or table
Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3’ x 1.5’
Cases are usually lifted from floor and stacking onto shelves up to 72” high
Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves
Occasionally, pizza sauce weighing 30 pounds is carried form the storage room to the front of the store
Trays of pizza dough are carried three at a time over short distances and weigh approximately 12 pounds per tray
During delivery, carry pizzas, sides, and beverages while performing “walking” and “climbing” duties
Pushing is performed to move trays which are placed on dollies
A stack of trays on a dolly is approximately 24”-30” and requires a force of up to 7.5 pounds to push
Trays may also be pulled
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance
During delivery of product, navigation of five or more flights of stairs may be required
Forward bending at the waist is necessary at the pizza assembly station
Toe room is present, but workers are unable to flex their knees while standing at this station
Duration of this position is approximately 40-45 seconds at a time, repeated continuously during the day
Forward bending is also present at the front counter when stocking ingredients
Crouching/squatting is performed occasionally to stock shelves and to clean low areas
Reaching is performed continuously; up, down, and forward
Workers reach above 72” occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves
Workers reach down to perform such tasks as scooping cornmeal from a plastic barrel or washing dishes
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones
Eye-hand coordination is essential
Use of hands is continuous during the day
Frequently activities require use of one or both hands
Shaping pizza dough requires frequent and forceful use of forearms and wrists
Workers must manipulate a pizza peel when removing a pizza from the oven., and when using the rolling cutter
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes
Team members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes
Team members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel
All employees must use any and all Domino’s technology implemented by the Company
All drivers must use the Driver app
All CSR must make use of the Dominos Digital Shoulder surf (DSS)
All employees must use the Domino’s Car Side Delivery