Delivery Driver - Warehouse Associate

Industrial Finishes • Pacoima, CA

1d

About The Position

The Delivery Driver/Warehouse Associate helps fulfill orders accurately and on time while providing excellent customer service. The role combines customer order processing and inside sales support with warehouse operations, including stocking, inventory, freight receiving, forklift operation, shipping, and deliveries. The employee is expected to maintain an organized, clean, and safe workplace, follow safety procedures when handling hazardous materials, and communicate professionally with customers, coworkers, and other branches and departments. The position is based in Pacoima, California, and is described as part of a small, close-knit, collaborative team that values work-life balance, integrity, learning, and professional growth.

Requirements

• High school diploma or GED.
• Prior customer service experience.
• Strong communication, problem-solving, and decision-making skills.
• Clean driving record.
• Ability to stand, walk, lift up to 50 pounds, climb stairs, and safely handle hazardous materials.
• Ability to interact professionally with customers and coworkers and exercise good judgment and initiative.
• Attention to detail and ability to perform repetitive tasks.
• Ability to use a computer regularly for order processing.
• A strong sense of ownership and pride in work.

Nice To Haves

• Warehouse experience.

Responsibilities

• Keep the showroom stocked, rotate inventory, and maintain warehouse cleanliness and organization while promoting workplace safety.
• Process customer orders received by phone, email, or in person, including will-call orders from stock, while providing excellent customer service.
• Assist with inside sales tasks, including billing and quoting prices.
• Mix or tint paint as needed and provide product expertise, including MSDS and hazard-identification information.
• Operate a forklift to move stock, receive freight, assist with inventory cycle counting, and perform shipping duties for product deliveries.
• Handle customer complaints and issues, referring unresolved grievances to a Supervisor or Manager.
• Follow safety protocols, including using PPE and safely handling hazardous materials.
• Maintain vehicle cleanliness and promote continuous improvement and safety awareness.
• Collaborate professionally with all branches and departments.

Benefits

• Medical, dental, and vision benefits.
• HSA and FSA.
• 401(k) eligibility beginning the first of the month following 90 days of employment.
• Employer 401(k) match and profit sharing after one full year of employment.
• Accrual of 2+ weeks of PTO in the first year of employment.
• Paid holidays.
• Employer-paid life insurance.
• Short-term and long-term disability insurance.
• Employee discounts.
• Educational assistance program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED