Delivery Driver/Technician

Motion LP•Courtenay, BC

2d•Hybrid

About The Position

We are adding a compassionate and knowledgeable Technician to our team in Courtenay, BC. This posting is for an existing vacancy. You will be trained on the tools you will be working with and the equipment you will be repairing. You will work directly with clients to understand the issues with their equipment and troubleshoot to solve the problem. You will travel to different sites, both private residences and community facilities to accommodate client needs.

Requirements

Experience troubleshooting and solving mechanical challenges.
Comfortable using and working with manual and power tools.
Previous experience in customer service and assembling or repairing equipment.
Exposure to using diagnostic tools and power equipment.
Genuinely enjoy learning new tools and approaches to solving tactical challenges.
Can navigate any situation in a friendly, professional, and compassionate manner.
Can prioritize the comfort and urgency of clients.
Can manage conflict, act with responsive patience to client demands, and understand the impact their mobility devices have on their lives.
A valid G-class driver's license and a clean driving record.
A clean criminal background check and are bondable.
Can lift and carry up to 50 lbs.

Nice To Haves

May have worked as an apprentice or mechanic or building furniture or equipment.
Curious, friendly, and empathetic, finding satisfaction in solving problems and helping others.

Responsibilities

Diagnose and repair. You will deliver, install and/or repair wheelchairs and custom mobility equipment and navigate our software system. You will assess issues with manual and power devices, troubleshoot batteries and functionality, and repair equipment.
Deliver an exceptional Motion customer experience. You will prioritize an empathic, respectful, and friendly customer experience. You will ensure that clients’ needs are met and that we meet our objective to make life accessible for everyone.
Be flexible and mobile. You will work 8-hour shifts and travel to clients' homes and community facilities. You are comfortable adapting your daily schedule to meet the changing needs of clients.

Benefits

Growth opportunity.
Professional development and networking.
Access to our internal Learning Portal, where we have a vast library of training on our products and processes and professional development topics.
The opportunity to work with industry leaders who will guide you on your journey and ensure you have the tools you need to succeed.
The chance to attend industry events, including Motion’s own Rehab Expos, where you can network with vendors, occupational therapists, and your peers.
Fair and attractive compensation with a salary range from $19.60 - $27.45 per hour.
Eligibility to a comprehensive benefits package
Robust vacation and personal days allotment
RRSP/DPSP match program
Maternity/parental leave top-up
Employee Assistance Program
Employee Discount Program
Tenure recognition through our Motion Milestone Program
Employee Referral Bonus Program
Professional Development Reimbursement
Eligibility to the company’s pooled bonus plan
Goodlife Fitness corporate membership discount
A safe, respectful, and supportive work environment including company-provided safety equipment and resources