Delivery Driver I

Lowe's Home Centers•Laurel, MD

7d•Onsite

About The Position

Safely operate a company delivery vehicle to complete scheduled customer deliveries within assigned service areas. Load, secure, transport, and unload merchandise while following all safety procedures and DOT requirements. Deliver outstanding customer service during every interaction, resolving routine delivery questions and escalating issues when necessary. Utilize handheld technology to manage delivery routes, obtain customer signatures, and document delivery completion. Conduct pre-trip and post-trip vehicle inspections and promptly report maintenance or safety concerns. Verify order accuracy and ensure merchandise is delivered in excellent condition. Maintain compliance with company policies, vehicle safety standards, and applicable transportation regulations. Support warehouse operations as needed, including pulling, stocking, staging, and inventory-related activities. Collaborate with sales, operations, and customer service teams to ensure a seamless customer experience. Communicate proactively regarding delivery delays, route changes, or customer concerns.

Requirements

High school diploma or GED
General studies or technical school graduate or equivalent years of experience in lieu of education requirement, if applicable
Experience operating box trucks or similar commercial vehicles with a Gross Vehicle Weight (GVW) between 14,500 and 26,000 pounds.
Ability to meet all applicable DOT requirements and maintain required medical certification.
Ability to safely lift, carry, push, and pull merchandise weighing up to 40 pounds, with team - lift support available for heavier items.
Strong commitment to safety, customer service, and operational excellence.
Ability to work flexible schedules, including overtime when business needs require.
DL NUMBER - Driver License, Valid and in State

Nice To Haves

Previous route delivery, final- mile delivery, or customer facing delivery experience.
Experience operating forklifts, order pickers, pallet jacks, or other material handling equipment.
Retail logistics, or warehouse experience.
Experience using handheld mobile technology and delivery management systems.

Responsibilities

Safely operate a company delivery vehicle to complete scheduled customer deliveries within assigned service areas.
Load, secure, transport, and unload merchandise while following all safety procedures and DOT requirements.
Deliver outstanding customer service during every interaction, resolving routine delivery questions and escalating issues when necessary.
Utilize handheld technology to manage delivery routes, obtain customer signatures, and document delivery completion.
Conduct pre-trip and post-trip vehicle inspections and promptly report maintenance or safety concerns.
Verify order accuracy and ensure merchandise is delivered in excellent condition.
Maintain compliance with company policies, vehicle safety standards, and applicable transportation regulations.
Support warehouse operations as needed, including pulling, stocking, staging, and inventory-related activities.
Collaborate with sales, operations, and customer service teams to ensure a seamless customer experience.
Communicate proactively regarding delivery delays, route changes, or customer concerns.

Benefits

Health, Dental and Vision insurance
Life and Disability insurance
Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
Flexible spending and health savings accounts
401(k) Retirement account with company match
Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
Education support programs, including tuition assistance and trade skills scholarships
Business Travel Accident insurance
Maternity and Parental leave
Adoption assistance
Lowe's Associate Discount and broad discount platform
Annual bonuses
Enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan
Grant awards