Delivery Driver I
About The Position
This role involves safely operating a company delivery vehicle to complete scheduled customer deliveries within assigned service areas. The driver will be responsible for loading, securing, transporting, and unloading merchandise while adhering to all safety procedures and DOT requirements. A key aspect of the job is providing outstanding customer service during every interaction, resolving routine delivery questions, and escalating issues when necessary. The driver will use handheld technology for route management, signature capture, and delivery documentation. Additionally, the role includes conducting vehicle inspections, verifying order accuracy, and maintaining compliance with company policies and transportation regulations. Support for warehouse operations, such as pulling, stocking, and staging, may also be required. Collaboration with various internal teams is essential to ensure a seamless customer experience, and proactive communication regarding delivery status is expected.
Requirements
- High school diploma or GED General studies or technical school graduate or equivalent years of experience in lieu of education requirement, if applicable
- Experience operating box trucks or similar commercial vehicles with a Gross Vehicle Weight (GVW) between 14,500 and 26,000 pounds.
- Ability to meet all applicable DOT requirements and maintain required medical certification.
- Ability to safely lift, carry, push, and pull merchandise weighing up to 40 pounds, with team - lift support available for heavier items.
- Strong commitment to safety, customer service, and operational excellence.
- Ability to work flexible schedules, including overtime when business needs require.
- DL NUMBER - Driver License, Valid and in State
Nice To Haves
- Previous route delivery, final- mile delivery, or customer facing delivery experience.
- Experience operating forklifts, order pickers, pallet jacks, or other material handling equipment.
- Retail logistics, or warehouse experience.
- Experience using handheld mobile technology and delivery management systems.
Responsibilities
- Safely operate a company delivery vehicle to complete scheduled customer deliveries within assigned service areas.
- Load, secure, transport, and unload merchandise while following all safety procedures and DOT requirements.
- Deliver outstanding customer service during every interaction, resolving routine delivery questions and escalating issues when necessary.
- Utilize handheld technology to manage delivery routes, obtain customer signatures, and document delivery completion.
- Conduct pre-trip and post-trip vehicle inspections and promptly report maintenance or safety concerns.
- Verify order accuracy and ensure merchandise is delivered in excellent condition.
- Maintain compliance with company policies, vehicle safety standards, and applicable transportation regulations.
- Support warehouse operations as needed, including pulling, stocking, staging, and inventory-related activities.
- Collaborate with sales, operations, and customer service teams to ensure a seamless customer experience.
- Communicate proactively regarding delivery delays, route changes, or customer concerns.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
