Delivery Driver I
About The Position
The Delivery Driver I safely operates a company delivery vehicle to complete scheduled customer deliveries within assigned service areas. The role involves loading, securing, transporting, and unloading merchandise while following safety procedures and DOT requirements; verifying order accuracy and ensuring merchandise arrives in excellent condition; and providing outstanding customer service during delivery interactions. The driver uses handheld technology to manage routes, obtain customer signatures, and document completed deliveries. The position also includes conducting pre-trip and post-trip vehicle inspections, reporting maintenance or safety concerns, complying with company policies and transportation regulations, and communicating proactively about delays, route changes, and customer concerns. Drivers support warehouse operations as needed through activities such as pulling, stocking, staging, and inventory-related work, and collaborate with sales, operations, and customer service teams to provide a seamless customer experience.
Requirements
- High school diploma or GED; general studies or technical school graduate, or equivalent years of experience in lieu of the education requirement, if applicable.
- Experience operating box trucks or similar commercial vehicles with a Gross Vehicle Weight (GVW) between 14,500 and 26,000 pounds.
- Ability to meet all applicable DOT requirements and maintain required medical certification.
- Ability to safely lift, carry, push, and pull merchandise weighing up to 40 pounds; team-lift support is available for heavier items.
- Strong commitment to safety, customer service, and operational excellence.
- Ability to work flexible schedules, including overtime when business needs require.
- Valid, in-state driver's license.
Nice To Haves
- Previous route delivery, final-mile delivery, or customer-facing delivery experience.
- Experience operating forklifts, order pickers, pallet jacks, or other material handling equipment.
- Retail logistics or warehouse experience.
- Experience using handheld mobile technology and delivery management systems.
Responsibilities
- Safely operate a company delivery vehicle to complete scheduled customer deliveries within assigned service areas.
- Load, secure, transport, and unload merchandise while following safety procedures and DOT requirements.
- Provide outstanding customer service during delivery interactions, resolve routine delivery questions, and escalate issues when necessary.
- Use handheld technology to manage delivery routes, obtain customer signatures, and document delivery completion.
- Conduct pre-trip and post-trip vehicle inspections and promptly report maintenance or safety concerns.
- Verify order accuracy and ensure merchandise is delivered in excellent condition.
- Comply with company policies, vehicle safety standards, and applicable transportation regulations.
- Support warehouse operations as needed, including pulling, stocking, staging, and inventory-related activities.
- Collaborate with sales, operations, and customer service teams to ensure a seamless customer experience.
- Communicate proactively regarding delivery delays, route changes, or customer concerns.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
