Delivery Director

NTT DATA • Baltimore, MD

6h

About The Position

Direct and oversee end-to-end program delivery for networking and fiber initiatives. Manage service provider networks supporting 100+ locations and a network supporting 10,000+ individuals, ensuring high availability and compliance. Develop program plans, budgets, and schedules aligned with client objectives and regulatory requirements. Lead cross-functional teams and vendors to deliver projects on time and within budget. Implement risk management strategies and maintain executive-level reporting on KPIs and financials. Facilitating State agency and Master Contractor discussions / meetings Identifying critical paths, tasks, dates, testing, and acceptance criteria Ensuring the application of State System Development Life Cycle (SDLC) standards. Providing solutions to improve efficiency (e.g., reduce costs while maintaining or improving performance levels) 10+ years of project and program management experience in IT infrastructure. 5+ years managing service provider networks supporting 100+ locations and a network supporting 10,000 individuals. Specialized Experience: The proposed candidate must demonstrate at least eight (8) years of experience managing complex IT development projects and/or programs, similar to that described in the Statement of Work. Candidates must possess a Project Management Professional (PMP) certification from the Project Management Institute (PMI). This individual must also have experience in a leadership role for at least three (3) successful projects and/or programs with an organizational change management component that involve working with stakeholder groups across the organization. The candidate must possess at least five (5) years of experience using PMI's Project Management Body of Knowledge (PMBoK) methodologies and artifacts. Bachelor's degree from an accredited college or university in Engineering, Computer Science, Information Systems, Business or a related discipline. Program Management Excellence Proven ability to manage multi-million-dollar IT programs with complex dependencies. Expertise in governance frameworks (PMO standards, ITIL, COBIT). Strong experience in vendor and contract management for large-scale network and fiber deployments. Networking & Fiber Specialization Strong technical background in networking technologies (LAN/WAN, SD-WAN, MPLS) and fiber infrastructure. Deep knowledge of network design, network engineering, installation, and ongoing maintenance. Familiarity with network architecture, routing protocols, and security standards. Experience with SD-WAN, MPLS, and cloud networking solutions. Experience Managing a Network Operations Center (NOC). Public Sector & Compliance Understanding of state/local government procurement processes and compliance requirements. Ability to navigate regulatory frameworks for public sector IT projects.

Requirements

• 10+ years of project and program management experience in IT infrastructure.
• 5+ years managing service provider networks supporting 100+ locations and a network supporting 10,000 individuals.
• The proposed candidate must demonstrate at least eight (8) years of experience managing complex IT development projects and/or programs, similar to that described in the Statement of Work.
• Candidates must possess a Project Management Professional (PMP) certification from the Project Management Institute (PMI).
• This individual must also have experience in a leadership role for at least three (3) successful projects and/or programs with an organizational change management component that involve working with stakeholder groups across the organization.
• The candidate must possess at least five (5) years of experience using PMI's Project Management Body of Knowledge (PMBoK) methodologies and artifacts.
• Bachelor's degree from an accredited college or university in Engineering, Computer Science, Information Systems, Business or a related discipline.
• Proven ability to manage multi-million-dollar IT programs with complex dependencies.
• Expertise in governance frameworks (PMO standards, ITIL, COBIT).
• Strong experience in vendor and contract management for large-scale network and fiber deployments.
• Strong technical background in networking technologies (LAN/WAN, SD-WAN, MPLS) and fiber infrastructure.
• Deep knowledge of network design, network engineering, installation, and ongoing maintenance.
• Familiarity with network architecture, routing protocols, and security standards.
• Experience with SD-WAN, MPLS, and cloud networking solutions.
• Experience Managing a Network Operations Center (NOC).
• Understanding of state/local government procurement processes and compliance requirements.
• Ability to navigate regulatory frameworks for public sector IT projects.

Nice To Haves

• PMP (Project Management Professional) - PMI
• PgMP (Program Management Professional) - PMI
• ITIL 4 Foundation or higher
• Cisco Certified Network Professional (CCNP) or equivalent
• Certified ScrumMaster (CSM) for Agile environments

Responsibilities

• Direct and oversee end-to-end program delivery for networking and fiber initiatives.
• Manage service provider networks supporting 100+ locations and a network supporting 10,000+ individuals, ensuring high availability and compliance.
• Develop program plans, budgets, and schedules aligned with client objectives and regulatory requirements.
• Lead cross-functional teams and vendors to deliver projects on time and within budget.
• Implement risk management strategies and maintain executive-level reporting on KPIs and financials.
• Facilitating State agency and Master Contractor discussions / meetings
• Identifying critical paths, tasks, dates, testing, and acceptance criteria
• Ensuring the application of State System Development Life Cycle (SDLC) standards.
• Providing solutions to improve efficiency (e.g., reduce costs while maintaining or improving performance levels)

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees