Commercial Delivery Director

JLL•Atlanta, GA

7d•Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Commercial Delivery Director Reporting Relationships Direct Manager: Global Head of Commercial Delivery & Resilience Direct Reports: N/A Role Summary The Commercial function was created to support Corporate Solutions growth with stronger profit margins. The key levers to achieve this are securing more income for the valuable scope we deliver, cross-selling higher margin products, driving productivity, finding ways to benefit from our scale and changing our commercial contract models and pricing. The Commercial Delivery Director is an essential role on the team. Working closely with regional and global Commercial, Finance, Operations and Account team members, this role will be responsible for Client Baseline Due Diligence, enabling Work Dynamics accounts to develop budgets, drive and measure cost savings and improve profit margins for the firm. It will require strong financial acumen, commercial knowledge, high levels of analytical and communication skills, attention to detail, project management and a bias toward collaboration and teamwork. The Commercial team brings together people with diverse business skills and backgrounds and is a development pathway for talent, enabling people to expand their account management, product, operations, sales, finance, legal or supply chain experience into a broader commercial scope.

Requirements

Commercial Acumen Has operational understanding of the Work Dynamics business model, client requirements, industry delivery and contracting models. Understands the impact of risk-reward frameworks, pricing and resource structures. Familiarity with commercial contracts and the risks and obligations of service providers in delivering required outcomes while aggressively managing costs. Ability to succinctly communicate and negotiate commercial issues with clients and vendors.
Critical Analysis Ability to critically review and analyse complex financial and operational data sets so to identify potential inaccuracies, or gaps in information. Knowledge of the costs and activities associated with the management of diverse commercial real estate portfolios, including office, industrial, manufacturing and retail environments.
Project Management Demonstrated ability to meet critical deadlines and to establish effective project schedules. Understanding of when and how to effectively escalate complications or unforeseen problems in due diligence projects. Ability to manage and present vast amounts of complex data in a succinct and understandable fashion.
Teamwork An enthusiastic and positive collaborator, able to work effectively as part of a distributed team globally and partner with colleagues across diverse functions. Shares learnings from a broad and deep range of relevant situations.
Successful candidates are likely to have 7-10 years of relevant experience and a track record of working successfully with multi-disciplinary teams in a matrixed business environment
Bachelor’s degree in Finance or related field preferred
Demonstrated organizational and time management skills
Evidence of success in analytics and/or project work
Expert level skills in Microsoft Excel required; proficiency in Microsoft Office, PeopleSoft, and manipulation of large data sets desired.
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

Current knowledge of Work Dynamics business models, clients and geos will be highly valuable

Responsibilities

Oversee and deliver due diligence projects by collecting, classifying and analyzing diverse data sets
Obtain and analyze / benchmark historical client real estate spend, square footage, and occupancy and lease data, comparing sites by region, location, square footage, and lease type or ownership status
Identify and liaise with key stakeholders and decision makers within JLL and client organizations to assist in data gathering, determine governance structure, and escalation protocols specific to each engagement
Create and maintain a project plan and timeline; monitor and communicate status updates to key stakeholders through agreed-upon governance routines specific to each project
Work across different business units to create ad-hoc due diligence teams as needed
Identify in-scope services to categorize facility spend as controllable or non-controllable
Document and resolve open issues or next steps as rolling action items requiring quick decisions in a fast-paced environment
Gain and maintain a detailed understanding of various contracting and commercial models, service delivery options, and revenue opportunities for JLL accounts
Provide knowledge transfer via meticulous documentation to the Account Director, Account Finance Lead, Corporate Finance, Transition Team and Commercial Team.