Delivery Director - Supply Chain Consulting (IT Programs)

Wood Mackenzie • Calgary, AB

7d • Hybrid

About The Position

Wood Mackenzie Supply Chain Consulting is experiencing rapid growth and seeks to enhance its leadership capacity to manage increasing client engagements. This Director role is pivotal in leading delivery efforts, ensuring the quality and execution of multiple concurrent client projects. The role involves managing project management disciplines, developing consulting staff, and making delivery the primary driver of client trust and repeat business. The Director will translate industry data and experience into actionable client insights, maintain high standards for analytical rigor and client-ready output, manage risks, and act as a liaison between delivery teams and management. While not a sales role, the Director will identify and qualify expansion opportunities. A significant portion of the work involves supporting large client IT and digital programs (e.g., ERP, GIS, customer information systems, DERMS, network modernization), focusing on sourcing, vendor selection, contract structuring, and vendor governance rather than technical implementation. The role may evolve to lead this growing portfolio, potentially including vendor management or PMO functions. Performance is measured by engagement quality, client satisfaction, on-time/on-budget delivery, project margin, and team development/retention. The candidate should possess a commercial mindset, focusing on delivering projects per contract and identifying expansion opportunities to support sales discussions and proposal development.

Requirements

• 12+ years in a Consulting, Supply Chain, Operations, or Engineering function
• Proven track record of project management and project execution
• Exceptional analytical, problem solving, time management and managerial skills
• Strong project risk and escalation management, able to catch and resolve issues before they reach the client
• Effective communication (oral and written); ability to write persuasive documents and construct high-impact storylines
• Strong interpersonal skills
• Passionate about active coaching and committed to improving productivity and opportunities for junior staff
• Demonstrated ability to lead a dynamic, cohesive team and to work effectively in a team environment
• Enthusiastic about contributing to and positively influencing our team culture through mentorship, teamwork, empowerment, etc.
• Strong interest in the energy sector and working with our clients to solve energy supply chain issues
• Comfortable owning engagement-level commercial outcomes including project margin and realization
• Bachelor's degree required

Nice To Haves

• Experience within the Power & Renewables and/or Oil & Gas sectors is preferred
• PMP certification is desirable, but not required
• Experience supporting large IT or digital programs is a strong plus, from either the owner or the advisor side, for example ERP, GIS, customer information systems, DERMS or network modernization
• Familiarity with IT category sourcing, system integrator and software vendor selection, licensing and subscription models, and vendor performance governance
• post-graduate degree in relevant subject area is generally preferred

Responsibilities

• As an engagement lead, candidate will be accountable for the quality of all project solutions delivered to our energy clients under their management, from analytics to presentations
• Manage multiple client relationships by effectively interfacing at all levels from the C-Suite to Supply Chain, Project Management, Engineering and Business Development teams
• Collaborate with both colleagues and clients on the development of project solutions needed to meet clients’ objectives or otherwise facilitate the energy transition
• Oversee and manage more junior members of the Supply Chain Consulting team and drive successful project execution
• Develop and maintain work plans to accomplish project scopes while setting clear objectives and deliverables; perform QA/QC of analyses and deliverables
• Lead engagements supporting client IT and digital programs, including sourcing and vendor selection for platform implementations, negotiation of system integrator and software agreements, and standing vendor management or PMO support once a program is live
• Support management and their efforts to run and administer the business with activities such as planning, recruiting, training, performance development, etc.
• Regularly update internal management on project progress, including revenue recognition and profitability metrics
• Surface and qualify expansion opportunities on assigned accounts, then collaborate with the VP team to pursue; support proposal development by providing subject-matter expertise

Benefits

• The nature of this role precludes it from consideration for part-time or flexible working arrangements

What This Job Offers

• Job Type: Full-time
• Career Level: Senior