Delivery & Customer Experience Specialist
Kimbrell's Home Furnishings•LUMBERTON, NC
•$15 - $20•Onsite
About The Position
Be the reason customers love their Kimbrell’s experience. At Kimbrell’s Furniture, delivery isn’t just dropping off products—it’s the final and most important impression we leave with our customers. We’re looking for a Delivery & Customer Experience Specialist who takes pride in their work, values professionalism, and delivers a true white-glove experience every time. If you enjoy staying active, working with your hands, and making people happy in their homes, this is the role for you.
Requirements
- Valid driver’s license with a good driving record
- Ability to lift and move 10–100+ lbs regularly
- Strong customer service and communication skills
- Basic mechanical ability (furniture assembly)
- Reliability, professionalism, and a team-first mindset
Responsibilities
- Deliver, assemble, and set up furniture and appliances in customers’ homes
- Ensure a clean, careful, and damage-free experience
- Review orders with customers and confirm satisfaction before leaving
- Represent Kimbrell’s with professionalism at every stop
- Assist with merchandising, floor setup, and product displays
- Move and stage furniture between the warehouse and the showroom
- Help maintain a clean, organized, and customer-ready store
- Prepare delivery routes and stage merchandise
- Receive and track incoming inventory
- Maintain organized warehouse spaces
- Assist with customer account follow-ups when needed
- Support repossession efforts (when authorized) in a professional manner
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
