Delivery Coordinator
Homemakers Furniture•Urbandale, IA
•Onsite
About The Position
The Delivery Coordinator is a behind-the-scenes role focused on ensuring furniture is delivered smoothly and on time to customers. This position involves building delivery routes, communicating with customers to confirm details, coordinating schedules, collecting payments, and maintaining system accuracy. The role requires a blend of traffic control, customer advocacy, and problem-solving to create an exceptional customer experience. Every day presents new challenges and opportunities to contribute to customer satisfaction.
Requirements
- Enjoys talking with customers and helping solve problems
- Thrives in a fast-paced, multitasking environment
- Has strong organizational and communication skills
- Loves putting the pieces together to make things happen
- Brings a positive attitude and a commitment to teamwork
- Organized
- Customer-focused
Responsibilities
- Creating efficient delivery routes for drivers
- Calling customers to confirm delivery windows and details
- Keeping customer information accurate and up to date
- Reconciling orders across multiple systems
- Collecting balances due and processing payments
- Helping ensure every delivery experience is smooth and stress-free
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
