Delivery Coordinator | Lexus Wilmington

MileOne AutogroupWilmington, DE
Onsite

About The Position

Join Our Team as a Delivery Coordinator at Lexus Wilmington! At Lexus Wilmington, we don’t just hand over the keys — we deliver confidence, excitement, and an unforgettable experience. As our Delivery Coordinator, you’ll be the final touch in a customer’s journey to luxury ownership, ensuring every guest leaves fully confident in their new Lexus and thrilled about the road ahead. Direct-to-consumer

Requirements

  • Valid Driver’s License
  • Must be at least 18 years old
  • 2 years of Retail/Direct to consumer sales experience
  • Must be able to effectively communicate and demonstrate each feature of the vehicle
  • Must be available to work nights, weekends
  • Ability to explain technology to individuals who may/may not be technologically inclined
  • Self-Starter with proven ability to seek out new ways to build opportunities for the dealership and customer satisfaction

Nice To Haves

  • Bilingual skills is preferred

Responsibilities

  • Responsible for at-home deliveries and transporting vehicles between other Lexus and Heritage stores
  • Introduces customers to service and parts personnel, indicating shop location and hours of operation
  • Follows up with all sales and warranty customers within 48 hours to ensure customer satisfaction
  • Career Growth to Service Advisor or Sales Associate

Benefits

  • Competitive compensation
  • Training and mentoring
  • Great opportunities for advancement
  • Positive, success-driven work environment
  • State-of-the-art CRM, Inventory management & Internet resources
  • Health and financial benefits
  • Employee Purchase Program
  • MileOne Support Fund: by Employees, for Employees
  • NextMile Scholarship Program
  • Employee Assistance Program
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