Delivery Assurance Specialist

TRIGO ADR Americas•Worcester, MA

1d•Onsite

About The Position

As a Delivery Assurance Specialist (DAS), you will be working as a vital link between the Prime Aerospace customers and their supplier base to improve delivery performance by tracking, validating, expediting and reporting real time part delivery status. Applicants must have solid manufacturing experience with focus on root cause analysis and effective interpersonal communication skills with the ability to develop strong relationships. TRIGO ADR Americas is the leader in the Aerospace & Defense Industry providing global Supplier Delivery Assurance, Supplier Development and Quality Management Services. Trigo provides a fully integrated service solution to optimize Supplier performance through an embedded “boots on the ground” business model to drive systemic changes that enhance Supplier Quality and Supplier Delivery performance. We work as an extension of our customers to build and maintain supplier and customer collaboration to ensure improved results and provide visibility throughout the supply chain. Trigo’s team of dedicated Delivery Assurance Specialists, Supplier Development Specialists, Supplier Quality Engineers and Program Managers support hundreds of Customers and are deployed to thousands of Suppliers worldwide focused on achieving On-Time and On-Quality Delivery results.

Requirements

Manufacturing Experience – 5-10 years, preferably in Machine Shop/Sheet Metal
Proficient with Microsoft Office Products (2010 Excel basic skills required)
Strong interpersonal communication and problem solving skills
Reliable transportation - must have current/active drivers' license
US Citizenship required
Background check and drug screen will be administered
Valid drivers license and auto insurance required.

Nice To Haves

Bachelor’s degree (or higher) in supply chain management, production control, procurement, business, quality assurance or related field
Experience working on process improvement teams or possess Six Sigma certification

Responsibilities

Track the flow of critical/hot parts through the suppliers manufacturing shop from the raw material phase, through manufacturing, quality, shipping and delivery to the customer.
Proactively work with the supplier to monitor all parts to support On-time deliveries to our aerospace customers
Drive actions to mitigate potential delivery delays by identifying risks, performing root cause analysis and development of recovery plans to bring shipments back in-line with customer requirements
Create daily status reports and communicate actions and plans to all stakeholders with our customers, prime aerospace manufacturers throughout the day
Monitor production operations and identify manufacturing process improvement opportunities
Prepare presentations and lead meetings

Benefits

12 days paid vacation first year, increasing with service years
10 days paid sick time
11 paid holidays
Healthcare insurance available: Medical, dental, vision, STD, LTD, critical illness, life insurance for self and dependents
Champ Plan Wellness and Health (Free to employees working minimum 20 hours/week with anticipated $30k/annual earnings, Participation increases net take home pay $$$ in most instances, Free wellness initiatives, Free tele-health, Free and discounted RX, Auto enrollment (unless tax elections result in negative impact), Eligible on the 1st of the month following 30 days of continuous employment, Requires monthly 10-minute wellness activity participation)
401k retirement savings with match (Eligible on the first (1st) of the month following 90 days of continuous employment, 100% match of 1st 3% contribution, 50% match of next 2% contribution, IMMEDIATE VESTING)
Company-provided cell phone, laptop, mobile wi-fi (for business use only)
Regular Hourly rate for travel time
Direct Pay Travel arrangements for flights, hotels and rental cars
Travel Reimbursements direct deposited with each payroll
Federal rate Mileage reimbursement when driving personal vehicles on company business
Per diem reimbursements for meals and incidentals
$1500 EMPLOYEE REFERRAL BONUS (Initial $750 paid upon hire of qualified referred employee (rehires excluded), Additional $750 paid upon referral’s full completion of 90 days’ employment)