Delivery Agent- Port Canaveral

Scootaround powered by WHILL•Port Canaveral, FL

5d•Onsite

About The Position

We are seeking a reliable and customer-focused Delivery Agent to join our team in Port Canaveral, FL. In this role, you will be responsible for ensuring mobility equipment is delivered, maintained, and ready to meet our customers’ needs—whether they're boarding a cruise, staying at a hotel, or attending an event. If you enjoy hands-on work, problem-solving, and making a difference in people’s travel experiences, this role is for you.

Requirements

Working experience as a Delivery Driver.
Strong Customer Service Skills
Strong attention to detail
Must have a valid Driver’s License with a clean driving record
TWIC Card eligibility is a must. If you do not have a TWIC Card, we will assist you with the application.
Must be able to pass a background check (including Motor Vehicle Record Check) and pre-employment drug screening.
Able to work under pressure and in changing environmental conditions.
Basic Computer and Microsoft knowledge required.
Must have a flexible schedule to work available days, evenings and weekends. Weekends' availability will be mandatory.
Ability to lift, carry, push, and pull up to 50 pounds independently.
Ability to sit, walk, and/or stand for extended periods.
Ability to bend, kneel, squat, crouch, or reach to perform routine or business-related tasks frequently.
Active participation in meetings is an essential function of this role. The employee must be able to consistently engage in scheduled huddles, meeting and/or team discussions using various platforms as assigned by your manager
Ability to communicate effectively in English, both verbally and in writing.
Ability to manage multiple tasks and shifting priorities with attention to detail and responsiveness.
Ability to work independently while also collaborating in a team environment.
Must follow all operational and safety procedures including traffic rules without any exception
Must be able to work both indoors and outdoors in varying environmental conditions and under pressure
Must have a valid driver's license and be able to operate company vehicle to deliver and collect equipment safely and efficiently.
Ability to operate a computer, phone, and standard office equipment as needed.
Proficiency or willingness to learn digital platforms for communication, documentation, and task management.
Regular attendance is required for the shifts scheduled.
Timely responsiveness and presence during meetings and operational check-ins are expected.

Responsibilities

Provide excellent customer service to both internal teams and external customers.
Delivery and pick up rented mobility equipment to cruise ships, hotels, convention centers, resorts, casinos, and residences.
Ensure every unit meets safety, functionality, and show-quality standards.
Perform basic troubleshooting, service, and repair of mobility equipment.
Sanitize equipment before and after each delivery.
Assist in other warehouse tasks as needed, including inventory organization and preparation.
Complete all required paperwork fully and accurately.
Ensure inventory management protocols are being followed in TrackAbout and Global Office.
Follow all operational and safety protocols.
Maintain returned equipment in clean, show-quality condition for the next customer.