Part-Time Delinquent Tax Collector

City of Hopewell•City of Hopewell, VA

8d•Onsite

About The Position

Performs technical bookkeeping and accounting-related tasks in researching, compiling, tracking, and collecting delinquent real estate and personal property taxes as well as other debts owed to the City. Provides excellent customer service to both external and internal customers. Answers telephone, providing information and answering questions regarding paid and unpaid taxes. Researches accounts with delinquent real estate taxes meeting criteria for bill in equity proceedings, prepares legal action letters, compiles parcel listings forwarded to collection attorneys, provides updated information to attorneys as requested, and maintains associated records of payments received and/or properties sold through public auction. Manages accounts with delinquent personal property and business-related taxes forwarded to collection attorneys and acts as liaison by providing updated account information to attorneys as well as tracking payments received from them. Processes code enforcement lien information received from City Attorney’s Office to include posting liens to real estate accounts, billing for liens, and maintaining related files and records. Prepares legal action letters as needed for personal property, returned checks and business-related taxes and assists with issuing bank liens and garnishments. Researches addresses for returned mail. Assists in releasing and adding DMV stops. Assists with payment agreements and bankruptcy accounts. Assists with end of month reporting. Assists with debt set-off program which involves submitting claims to the Dept of Taxation for confirmation, determining validity of confirmed claims, notifying taxpayers, and tracking payments. Performs other duties as assigned.

Requirements

High school diploma or GED
Some college coursework in finance, business administration, public administration or a related field
1-2 years experience in collections, accounting or related field, preferably in a government setting
Good working knowledge of Federal, State and City tax laws affecting the collection of real estate, personal property, and business-related taxes
General knowledge of government accounting practices
Knowledge of Microsoft applications (Excel, Word)
Basic math and analytical skills with attention to detail
Strong computer, customer service, and time management skills
Ability to perform tasks with minimal supervision
Ability to perform detailed work with numerical data and make arithmetical calculations rapidly and accurately
Ability to handle difficult situations effectively and tactfully
Ability to multi-task effectively

Responsibilities

Provides excellent customer service to both external and internal customers.
Answers telephone, providing information and answering questions regarding paid and unpaid taxes.
Researches accounts with delinquent real estate taxes meeting criteria for bill in equity proceedings, prepares legal action letters, compiles parcel listings forwarded to collection attorneys, provides updated information to attorneys as requested, and maintains associated records of payments received and/or properties sold through public auction.
Manages accounts with delinquent personal property and business-related taxes forwarded to collection attorneys and acts as liaison by providing updated account information to attorneys as well as tracking payments received from them.
Processes code enforcement lien information received from City Attorney’s Office to include posting liens to real estate accounts, billing for liens, and maintaining related files and records.
Prepares legal action letters as needed for personal property, returned checks and business-related taxes and assists with issuing bank liens and garnishments.
Researches addresses for returned mail.
Assists in releasing and adding DMV stops.
Assists with payment agreements and bankruptcy accounts.
Assists with end of month reporting.
Assists with debt set-off program which involves submitting claims to the Dept of Taxation for confirmation, determining validity of confirmed claims, notifying taxpayers, and tracking payments.
Performs other duties as assigned.