Deli Service Associate (Part Time)

Healthy Living•South Burlington, VT

3d•$16 - $17•Onsite

About The Position

The Café Deli Service Team Member is responsible for an array of tasks to include, first and foremost, providing outstanding “extra mile” service to our guests. Along with the ability to run a register and ensure a sparkling clean café area, the ideal candidate would have a general knowledge of sandwich and salad prep. Café Deli Service team members have an in-depth knowledge of our menu offerings and are always available to answer guest questions. The Ideal Candidate will: Ensure that each guest receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every guest, maintaining outstanding standards, solid product knowledge and all other aspects of guest service Working knowledge of POS systems; cash register Take sandwich orders, presses Panini’s, and ensures guests receive all orders in a timely manner Maintain an orderly station in which surfaces are continually wiped down and supplies are fully stocked Arrive on time ready to begin work at the start of the shift; staff apron/chef coat is on Maintain the highest standards of courteous, professional guest service, follows through on all guest questions and always maintains HL’s Guest Service standards

Requirements

Working knowledge of POS systems; cash register
Weekend availability is a must
Make Someone’s Day: genuine enthusiasm, helping others (staff and guests), getting to “yes”, interacting with every guest, seeing guests leave happier, bringing positive energy to teammates
Move fast and be thorough: purposeful sense of urgency, achieving excellence, completing tasks quickly and efficiently, connecting with each guest, getting the job done well
Create a team people want to stay on: genuine, positive energy, contributing to an upbeat, effective team, treating teammates with respect and kindness, offering empathy and an open ear, seeing the value in others’ skills and talents
Show Up: being fully present for teammates, guests, and trade partners, being a reliable, invested member of the team, bringing authentic, positive energy, caring deeply
“What can I do?”: recognizing the collective goal is bigger than the task, anticipating needs of coworkers and guests, proactively helping others
Come with a solution: keen eye for identifying pain points, offering solutions, thinking outside the box, creativity in solving problems, adapting to change with grace, speaking up about needs
Own it: holding oneself accountable, being accountable to teammates, asking “What can I do to help fix it?”, celebrating success, attentiveness to details
Seek knowledge: natural curiosity, embracing feedback as an opportunity to improve, reflecting deeply on feedback, evaluating own performance, personal fulfillment from helping others grow, taking on new challenges and learning opportunities

Nice To Haves

General knowledge of sandwich and salad prep

Responsibilities

Providing outstanding “extra mile” service to our guests
Running a register
Ensuring a sparkling clean café area
General knowledge of sandwich and salad prep
In-depth knowledge of menu offerings
Answering guest questions
Greeting and acknowledging every guest
Maintaining outstanding standards
Solid product knowledge
Taking sandwich orders
Pressing Panini’s
Ensuring guests receive all orders in a timely manner
Maintaining an orderly station
Keeping surfaces continually wiped down
Ensuring supplies are fully stocked
Arriving on time ready to begin work at the start of the shift
Wearing staff apron/chef coat
Maintaining the highest standards of courteous, professional guest service
Following through on all guest questions
Maintaining HL’s Guest Service standards

Benefits

Health Insurance (75% paid by employer for single coverage)
Dental and Vision Insurance
Flex Spending Accounts
Health Spending Accounts
Paid time off (Full time staff receive 2 weeks, gain additional week on 1st and 4th anniversary)
Sick time (Part time staff receive 40 hours of sick time a year)
Paid Maternity/Paternity time, up to 8 weeks paid time off
Generous store discount: 20% off grocery, 20% off café, 10% off beer, 20% off wine, 30% off vitamins/supplements
Half price one month bus passes
401(k): 100% match of the first 3% of the staff member’s contribution. 50% match on the staff member’s contribution above 3% and up to 5%. Staff are 100% vested in Healthy Living’s contribution from day one
Income advance program with North Country Federal Credit Union
Free Celtics tickets