Deli/Sandwich Shop Associate (Lynnhaven)
About The Position
Gourmet Gang is seeking a Deli/Sandwich Shop Associate for their Lynnhaven location. This role involves various responsibilities depending on the assigned station, including taking orders, operating the cash register, answering the phone, expediting orders, and preparing salads and sandwiches. The company is a division of Trolley Hospitality Companies, known for its creative menus and commitment to quality, fostering a supportive and positive workplace. The ideal candidate enjoys providing excellent customer service, thrives in a fast-paced environment, and is eager to contribute to a growing company.
Requirements
- Food service experience preferred
- Able to follow directions and work independently
- Effective verbal communication skills
- Experience running a cash register or food prep a plus
- Reliable transportation
Nice To Haves
- Providing excellent customer service brings you joy.
- You like to stay busy and thrive in a fast-paced environment.
- You seek out opportunities to 'leave it better than you found it.'
- You are not afraid to acknowledge and learn from your mistakes.
- You want to work for a growing company that values its employees.
Responsibilities
- Stock stations with ingredients and refill as needed; portion out sides into containers.
- Prepare and package salads and sandwiches according to set recipes.
- Greet customers with a warm and welcoming attitude.
- Assist walk-in customers with information and suggestions about menu items and catering offerings.
- Operate the cash register and POS system to process transactions efficiently and accurately.
- Handle customer inquiries and resolve any issues promptly and professionally.
- Responsible for wiping down tables, refilling the ice and syrup in the soda dispenser, and general cleanliness of the front of the store.
- During down times, prep paper goods (catering boxes, sandwich paper, stickers for containers, etc.) as well as par out salad dressings and sauces.
- Assist customers over the phone by providing information and suggestions about menu items and catering offerings and taking orders.
- Pull orders together, ensuring the food is up to standard and correct condiments and paper goods are included.
- Participate in opening and closing procedures, including doing dishes, mopping, replenishing paper items in the bathroom, taking out trash, and miscellaneous tasks assigned by the manager.
- Collaborate with other team members to ensure smooth operations, including stepping in to other roles, as needed.
Benefits
- Base pay $13/hr with tip pool averages between $15-18/hr
- Employee Assistance Program (EAP)
- Free Employee Shift Meal
- Discounts at all Trolley House Hospitality companies including catering services and vending items in our warehouse
- Crunch Gym Membership Discount
- Opportunities available to train and become certified as a Gang Server, Bartender, or Setup/Take Down Crew and be added to our Catering Staff.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
