Deli Manager

Albertsons Companies • Bellevue, WA

3d • Onsite

About The Position

Join Albertsons Companies as a Deli Department Manager, where fresh food, customer service, and operational excellence converge. We are seeking team-focused managers passionate about food quality, people, and performance. In this role, you will oversee daily deli operations, drive sales, and uphold high standards for food safety, merchandising, and service in a fast-paced, hands-on environment. Your team-building skills and attention to detail will be crucial in ensuring customer satisfaction and department success. This is an opportunity to bring your passion for food preparation, merchandising, and team leadership to a role where you set the standard for quality, support your associates, and deliver an exceptional deli experience.

Requirements

• Strong customer-service mindset with a passion for food quality.
• Effective leadership, coaching, and communication skills.
• Strong organization, time management, and problem-solving abilities.
• Ability to lead in a fast-paced, high-volume environment.
• Deli production, food handling, and merchandising execution.
• Labor planning, scheduling, and performance management.
• Inventory management, ordering, and shrink control.
• Food safety, sanitation, and compliance oversight.
• Food safety standards, sanitation practices, and equipment operation.
• Deli preparation techniques and merchandising standards.
• Store systems, ordering platforms, and basic computer applications.
• Ability to review sales, labor, and shrink data to support planning and prioritization.
• Ability to train, coach, and develop associates.
• Ability to lift up to 50 lbs. and work in hot and cold temperature environments.
• Ability to safely operate slicers, ovens, knives, scales, and cleaning tools.
• Requires working knowledge of all job duties within the Service Deli Department including food preparation and cooking.
• Requires strong communication skills, good leadership and interpersonal skills, the proven ability to manage people and the ability to maintain composure in dealing with customers and co-workers.
• Ability to work quickly.
• Requires knowledge of employment laws and workplace practices.
• Requires a good understanding of Company practices and Service Deli Department policies and procedures.
• Requires the ability to judge and react to business activity.
• Must have knowledge of product variety, bakery standards, perishability, food safety, safety and sanitation procedures and department policies and procedures.
• Manual dexterity and good eye-hand coordination are necessary.
• Must be able to operate kitchen utensils and equipment.
• Mental alertness is necessary to ensure safe and accurate completion of work activities.
• Requires knowledge of basic mathematics and weights and measures.
• Must have knowledge of taste, content and perishability of products, safety and sanitation procedures and department policies and procedures.
• Operates computer software and electronic ordering devices to order products, plan sales, input inventory and schedules, and print labels.
• Utilizes cleaning supplies and equipment.
• Utilizes safety cutters and knives.
• Requires use of latex and heat resistance gloves.
• Knowledge of profit and loss statements.

Nice To Haves

• Travel requirements: None

Responsibilities

• Oversee daily operations of the Deli Department with a strong focus on customer service, food quality, and department readiness.
• Create a fast, friendly, customer-first environment and resolve customer questions, concerns, and special requests.
• Execute merchandising plans, planograms, promotional sets, and seasonal programs.
• Oversee preparation, slicing, cooking, packaging, and merchandising of deli items following company recipes and standards.
• Maintain full, fresh, and visually appealing service case, grab-and-go, and hot case displays.
• Manage ordering, inventory, shrink, production logs, and waste reporting.
• Build and manage schedules aligned with sales volume and labor targets.
• Hire, train, coach, and develop deli associates while promoting teamwork and accountability.
• Ensure strict compliance with food safety, sanitation, temperature controls, and regulatory requirements.
• Supervise the day-to-day functions of the service deli, conducting daily inspections and initiating corrective measures.
• Assist with all service deli duties such as receiving, cleaning, preparing, cooking, slicing, and packaging.
• Implement effective promotional and seasonal displays, control shrink and expenses, and accurately complete daily logs and reports.
• Order, check, receive, and control inventory to ensure adequate stock levels, product quality, and freshness.
• Ensure proper merchandising of product by understanding and implementing schematics, merchandising of advertised items, proper signing procedures, and monitoring product flow.
• Follow Company policy in handling re-worked and reduced-to-clear items.
• Handle customer relations, assist customers by taking and filling special orders, make product suggestions, and engage in suggestive selling.
• Ensure cleanliness and sanitation of sales floor and work area, cooler, freezer, equipment, and retail cases.
• Answer and respond to incoming calls appropriately, receive and resolve customer complaints, and report to the Store Director as appropriate.
• Assist with implementing emergency procedures in the event of equipment and computer software malfunctions.
• Schedule service deli associates to ensure adequate coverage and service levels, ensuring all associates are trained and instructed in proper work duties.
• Monitor associate performance and report observations to the Store Director.
• Maintain confidentiality concerning associates, store sales, and other Company information.
• Perform all job duties and responsibilities safely, accurately, and with honesty and integrity.
• Perform other necessary and required duties.

Benefits

• Competitive wages paid weekly
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay).
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve
• Medical
• Dental
• Vision
• Disability insurance
• Life insurance
• Sick pay (accrued based on hours worked)
• PTO/Vacation pay (accrued based on hours worked)
• Paid holidays (9 days annually)
• Bereavement pay
• Retirement benefits (pension and/or 401k eligibility)
• Pay Transparency

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed