Deli Manager in Training North Charleston

The Spinx Company•Mount Pleasant, SC

32d

About The Position

The Deli Manager in Training learns all aspects of convenience store and food and beverage operations under the direction of a supervising General Manager Trainer. Training covers day-to-day store operations, food operations, maintaining a safe environment, and procedures for recruiting, hiring, scheduling, training, and supervising employees. The trainee also learns to promote store profitability, maintain brand standards, execute marketing programs, control expenses and inventory, address shortages, and enforce company programs, policies, and procedures. The role directs Store Associates and Secondary Management personnel and contributes to customer service, sales, profitability, facility upkeep, food quality, safety, inventory, and cash accountability. The trainee is expected to complete NRE Training and become certified, and performance is measured against the stated responsibilities and related metrics. The position requires 50 hours per week and availability for a variety of shifts, including nights, weekends, and holidays.

Requirements

Four-year college or university degree, or a minimum of two years of related retail management experience and/or training, or an equivalent combination of education and experience.
Valid in-state driver’s license, required auto insurance, and an acceptable motor vehicle report.
Achieve and maintain National Registry Examination (NRE) certification within three examination attempts; failure to achieve certification after three attempts results in dissolution of the position.
Ability to effectively present information to customers, associates, and management; read, analyze, and interpret financial reports and legal documents; and respond to common inquiries or complaints.
Must be able to speak, read, and write in English.
Ability to apply mathematical concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to solve practical problems, deal with situations with limited standardization, and interpret written, oral, diagram, or schedule instructions.
Ability to perform essential job functions, with reasonable accommodations where applicable.
Physical ability to stand, walk, handle or feel objects, use tools or controls, reach, talk, and hear; frequently sit, climb or balance, stoop, kneel, crouch or crawl, and taste or smell.
Ability to regularly lift or move up to 10 pounds, occasionally up to 25 pounds, and occasionally up to 50 pounds.
Must be available to work a variety of shifts, including nights, weekends, and holidays.

Responsibilities

Complete NRE Training and become certified.
Direct and coordinate staff in providing customer service; respond to customer requests, complaints, and inquiries.
Learn to maximize sales and profits, control store expenses, monitor and correct shrinkage, and operate within established budgets.
Assist in coaching Associates and Secondary Management personnel to ensure compliance with merchandising, pricing, food service, and administrative requirements.
Lead by positive example and demonstrate knowledge of store functions, including point-of-sale equipment, reporting, food preparation, cleaning, and stocking.
Be accountable for the facility, its physical image, food quality, maintenance, equipment, safe environment, inventory, cash, and cash equivalents.
Follow the company’s Store Operations Communication Guideline.
Direct Store Associates and Secondary Management personnel; interview, hire, train, plan and assign work, appraise performance, reward and discipline employees, address complaints, resolve problems, and document as appropriate.
Work 50 hours per week and be available for a variety of shifts, including nights, weekends, and holidays.