Deli Hotbar Cook

Festival FoodsChippewa Falls, WI
Onsite

About The Position

Join Our Festival Foods Team as a Deli Hot Bar Cook! Are you passionate about food service and eager to create delicious meal options for our guests? If you have experience in fast food, as a line cook, or in a deli or restaurant setting, or no experience - but a willingness to learn, we’d love to talk with you about the Deli Hot Bar Cook opportunity at Festival Foods. In this role, you'll play a key part in enhancing breakfast, lunch, and dinner experiences for our guests. At Festival Foods, we’re all about making mealtime easier and more enjoyable for our guests. Whether they're grabbing a quick lunch, a side dish, or feeding a crowd, our hot bar has them covered. As a Hot Bar Cook, you'll play a key role in frying and preparing a delicious array of menu items that offer both convenience and variety. From fan favorites like crispy fried chicken, savory fried fish, and creamy mashed potatoes, to cheesy mac & cheese, and crispy potato wedges, your culinary skills will help us deliver the quality and flavor our guests love!

Requirements

  • Ability to interact tactfully with guests and personnel, with good oral and written communication skills.
  • Complete understanding of safety requirements and company policies, with proper training in equipment and procedures including slicers, fryers, hot bar, and more.
  • Knowledge of perishable food and the ability to work at a fast pace, multitasking in a dynamic environment.
  • Familiarity with various kitchen equipment and the ability to handle high-pressure situations effectively.
  • Ability to work at a fast pace in changing temperatures (coolers, kitchens, freezers, sales floor).
  • Ability to lift up to 50 pounds.
  • Bending, kneeling, standing in place for long periods of time.

Nice To Haves

  • Experience in fast food, deli, or restaurant environments will be valuable.

Responsibilities

  • Provide exceptional service to all guests, ensuring their needs are met with a helpful attitude.
  • Receive, prepare, and fulfill guest orders and special requests efficiently, following deli production schedules.
  • Maintain high-quality conditions at the hot bar, ensuring all items are garnished attractively to entice guests and adhere to proper protocols for item shrinking.
  • Collect food temperatures and maintain hot food logs to ensure safety and quality standards.
  • Organize, stock, clean, and label the hot bar efficiently, keeping it well-maintained and ready for guests.
  • Address and resolve guest concerns by practicing the boomerang principle, ensuring a positive resolution.
  • Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
  • Other duties as assigned.

Benefits

  • 15% off grocery purchases for you and your immediate household.
  • Weekly Pay
  • $1 premium per hour on Sundays and select holidays for part-time associates.
  • Time and a half on Sundays and select holidays for full-time associates.
  • Two-Week Advanced Scheduling
  • Vision & Dental Insurance (Part-time and full-time associates eligible)
  • 3 weeks of paid parental leave
  • Fitness reimbursement program
  • EAP (Employee Assistance Program)
  • LEAPCare Care Coaches
  • 401(k) with annual discretionary match
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