Deli Hotbar Cook

Festival Foods • Eau Claire, WI

1d • Onsite

About The Position

Join Our Festival Foods Team as a Deli Hot Bar Cook! Are you passionate about food service and eager to create delicious meal options for our guests? If you have experience in fast food, as a line cook, or in a deli or restaurant setting, or no experience - but a willingness to learn, we’d love to talk with you about the Deli Hot Bar Cook opportunity at Festival Foods. In this role, you'll play a key part in enhancing breakfast, lunch, and dinner experiences for our guests. At Festival Foods, we’re all about making mealtime easier and more enjoyable for our guests. Whether they're grabbing a quick lunch, a side dish, or feeding a crowd, our hot bar has them covered. As a Hot Bar Cook, you'll play a key role in frying and preparing a delicious array of menu items that offer both convenience and variety. From fan favorites like crispy fried chicken, savory fried fish, and creamy mashed potatoes, to cheesy mac & cheese, and crispy potato wedges, your culinary skills will help us deliver the quality and flavor our guests love!

Requirements

• Ability to interact tactfully with guests and personnel, with good oral and written communication skills.
• Experience in fast food, deli, or restaurant environments is valuable.
• Complete understanding of safety requirements and company policies.
• Proper training in equipment and procedures including slicers, fryers, hot bar, and more.
• Knowledge of perishable food.
• Ability to work at a fast pace in a dynamic environment, multitasking effectively.
• Familiarity with various kitchen equipment.
• Ability to handle high-pressure situations effectively.
• Ability to work at a fast pace in changing temperatures (coolers, kitchens, freezers, sales floor).
• Ability to lift up to 50 pounds.
• Ability to bend, kneel, and stand for long periods of time.

Nice To Haves

• No experience required - willingness to learn.

Responsibilities

• Provide exceptional guest service by offering a friendly greeting, answering questions, and addressing concerns professionally and with care.
• Help guests find items, answer questions, and provide deli recommendations to enhance their shopping experience.
• Receive, prepare, and fulfill guest orders and special requests efficiently, following deli production schedules.
• Maintain high-quality conditions at the hot bar, ensuring all items are garnished attractively and adhere to proper protocols for item shrinking.
• Collect food temperatures and maintain hot food logs to ensure safety and quality standards.
• Organize, stock, clean, and label the hot bar efficiently, keeping it well-maintained and ready for guests.
• Address and resolve guest concerns by practicing the boomerang principle, ensuring a positive resolution.
• Maintain regular, timely attendance in compliance with the work schedule and provide adequate notice for occasional absences.
• Perform other duties as assigned.

Benefits

• 15% off grocery purchases for you and your immediate household.
• Weekly Pay.
• Premium Pay: $1 premium per hour on Sundays and select holidays for part-time associates.
• Time and a half on Sundays and select holidays for hourly full-time store associates.
• Two-Week Advanced Scheduling.
• Vision Insurance.
• Two Dental Coverage Options.
• 3 weeks of paid parental leave.
• Fitness reimbursement program offering savings off of fitness membership fees.
• Employee Assistance Program (EAP).
• LEAPCare Care Coaches.
• 401(k) plan.
• Annual discretionary match for 401(k).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed