Deli Department Manager

Ridley's Family Markets•Mount Pleasant, UT

2d•Onsite

About The Position

This role involves managing the Deli Department with a focus on customer relations, team morale, and sales growth. The individual will be responsible for the daily operations of the department, including merchandising, inventory control, labor management, and staff training. A key aspect of the position is to provide a professional example for other store team members through coaching and personal evaluations, and to foster a collaborative environment with other department managers to improve store-wide sales. The role requires a strong understanding of deli production fundamentals, including mixing, scaling, cooking, frying, and finishing, as well as the ability to cost out materials to determine proper retails. Maintaining effective control of department labor and inventory, ensuring department security, and staying aware of competitive activity are also crucial responsibilities. The position requires conducting the receiving, storing, pricing, and merchandising of all deli products, and maintaining strong communication and coordination with other departments.

Requirements

Certification required for operation of forklift and/or pallet jack.
City, county, state, and/or federal certifications may be required.
Ability to write, speak, hear, and understand the spoken word to respond promptly to pages, requests, team members and guests.
Ability to read and interpret documents such as safety rules, operating and maintenance manuals.
Basic computer skills required.
Required to use or operate pallet jack, forklift, box cutters, ordering machine, computer, two-wheeler, etc.
Must have previous deli experience.
Basic math skills required.
Basic math skills using units of money, weight, measurement, volume addition, subtraction, multiplication, division, and percentages required.
An understanding of gross projections, transmittals, weekly summaries, invoices, transfers, labor goals, inventory, and other paperwork as assigned by store management is required.
18 years of age.
21 years of age required to sell tobacco products and/or alcohol.
Ability to apply common sense understanding to instructions furnished in written, oral, or diagram form or when helping resolve a team member or guest concern.
Ability to lift 50lbs or more.
Ability to stand for an extended period of time.
Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set forth.

Nice To Haves

Excellent computer skills, including MS Excel, Word, etc. required.
List other individual department equipment.

Responsibilities

Exhibit and develop maximum customer relations through friendly and courteous behavior.
Promote a high level of morale within department and store, utilizing friendly but professional methods of honest and open communication.
Maintain good working relationships with other department managers with the objective of improving sales storewide.
Comply with all company policies, programs and directives as specified in the Code of Conduct.
Provide a professional example for other store team members to follow through coaching and personal evaluations.
Assist in the planning, organization, and direction of the activities of the Deli Department.
Know and have the ability to cost out all material to determine proper retails.
Aid in the development and growth of all department personnel by ensuring regular implementation of company training, evaluation, and counseling procedures.
Possess sufficient knowledge and ability to teach others all fundamentals of deli production, including mixing, scaling, cooking, frying and finishing.
Plan aggressive merchandising programs for increased sales.
Assist management with cross merchandising ideas with other departments.
Assist in maintaining effective control of department labor and inventory in line with established budgets and guidelines.
Assist in maintaining effective department security in compliance with company policy and directives.
Maintain an awareness of competitive activity within the store marketing areas at all times as it relates to the Deli Department.
Conduct the receiving, storing, pricing and merchandising of all deli products.
Maintain a high level of coordination and communication with other departments to ensure a smooth flow of products and service throughout the store and within the deli operation.
Maintain adequate and appropriate department records at all times.