Deli Delivery Driver (Richmond)
About The Position
Gourmet Gang, the deli division of Trolley Hospitality Companies, is seeking a Deli Delivery Driver for its James Center location in Richmond. This role is responsible for the timely and accurate delivery of deli orders to customers, maintaining a high level of service and professionalism. The company is a Richmond-based hospitality group serving the greater Richmond and Hampton Roads regions, known for creative, handcrafted menus and top-quality ingredients. They emphasize a supportive and positive workplace where employee contributions are valued, driven by a shared purpose of delivering happiness.
Requirements
- Must be 18+ years old
- Valid driver's license with a safe driving record
- Access to an insured vehicle which can be used for delivery
- Experience using navigational tools (MapQuest, Google Maps, etc.)
Nice To Haves
- Providing excellent customer service brings you joy.
- You have a growth mindset and look for ways to expand the customers in your zone.
- You are not afraid to acknowledge and learn from your mistakes.
- You want to work for a growing company that values its employees.
Responsibilities
- Collect deli orders from the kitchen or deli counter, ensuring all items are correctly packed and match the customer's order.
- Deliver deli orders to customers in a courteous, timely and efficient manner.
- Address customer inquiries and concerns during deliveries and handle any delivery issues or discrepancies in a professional manner.
- Report any customer feedback or complaints to the deli manager.
- Maintain an organized delivery schedule to ensure all orders are delivered within the designated time window.
- Communicate with the deli regarding any delays or changes in delivery times.
- Maintain accurate records of deliveries and submit daily delivery logs or reports to the deli management team.
- Assist with packaging orders when needed during peak times.
- Monitor delivery supplies such as delivery bags, coolers, and equipment and report any shortages or replenishment needs to the deli supervisor.
- Market your zone by handing out flyers and cards to nearby businesses during your delivery drop-offs.
Benefits
- Pay tip averages $16-20/hr
- Employee Assistance Program (EAP)
- Discounts at all Trolley House Hospitality companies including catering services and vending items in our warehouse
- Free Employee Shift Meal
- 401k matching (for eligible part-time employees)
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
