Deli Clerk I

Festival Foods•Neenah, WI

14h•Onsite

About The Position

Join the Festival Foods Team as a Part-Time Deli Clerk! Are you passionate about food service and enjoy providing customers (we call them guests!) with delicious meal options for breakfast, lunch, and dinner? We are seeking a Deli Clerk to join our team in our retail grocery store environment, where you'll play a crucial role in food preparation and guest service. At Festival Foods, we’re all about making mealtime easier and more enjoyable for our guests. Whether they're grabbing a quick lunch, a side dish, a fast food option for dinner, or feeding a crowd, our deli has them covered.

Requirements

Ability to deal tactfully and effectively with guests and all personnel.
Good oral and written communication skills.
Ability to quickly assess and resolve issues in a dynamic and stressful work environment, while supporting team members.
Comprehensive understanding of safety requirements and company safety policies, including proper training on slicers, lifting techniques, trash compactors, and balers.
Knowledge of the retail food business, perishable department operations, and merchandising skills, with the ability to make timely and effective decisions.

Responsibilities

Providing excellent guest service is at the heart of what we do. Whether it’s a friendly greeting, answering questions or addressing guest concerns, you’ll handle each interaction with professionalism and care. Your willingness to help guests with what they need will make a positive impact every day.
Help guests locate items on or off the sales floor and professionally answer the Deli Department telephone.
Receive, prepare, and fulfill guest orders and special requests with attention to detail and quality.
Address guest concerns and resolve issues promptly using the boomerang principle to ensure a positive experience.
Inspect, rotate, maintain proper temperatures, and replenish all deli products on display to ensure high standards.
Maintain proper inventory levels in the deli storage, including containers, lids, spoons, tags, and more.
Lead by example in maintaining food safety logs and adhering to all safety standards.
Ensure all quality standards, including quantity expectations, are met by 10 am and 5 pm daily.
Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
Other duties as assigned

Benefits

15% off your grocery purchases for you and your immediate household!
Hourly associates are paid weekly
Part-time store associates are paid a $1 premium per hour on Sundays and select holidays.
Hourly full-time store associates receive time and a half on Sundays and select holidays.
Schedules two weeks in advance
Vision insurance
Two dental coverage options
3 weeks of paid parental leave
A fitness reimbursement program offering savings off of fitness membership fees
EAP (Employee Assistance Program)
LEAPCare Care Coaches
401(k)
Annual discretionary match to help associates reach their savings goals.