Deli Clerk

BJ's Wholesale Club • Gainesville, VA

2d • Onsite

About The Position

BJ’s Wholesale Club is powered by more than 30,000 team members. The Deli Clerk slices, packages, weighs, and sells various deli products, including meats and cheeses. This role involves maintaining the presentation and cleanliness of the deli, including deli display cases, and providing assistance to Members in the deli department. Team Members are expected to carry out job functions and responsibilities as assigned, support club policies, procedures, and compliance, strive for flawless execution, and act with honesty and integrity. They should lead with the member in mind, address concerns, and escalate as appropriate, ensuring a safe and positive environment for members and colleagues. The role emphasizes embracing inclusion and diversity, working collaboratively, moving with speed and agility, innovating, adapting, and maintaining a friendly and positive attitude. For members, the role requires delivering service excellence, resolving and de-escalating concerns, and ensuring a safe and positive experience, adhering to GOLD Member Standards (Greet, Anticipate, Appreciate) and Fast, Friendly, Full, Fresh, Clean Club Standards. Team members are also expected to understand how to access and read production and/or financial performance reporting for their department and see the connection between consistent execution and positive business impact. BJ’s Wholesale Club is headquartered in Marlborough, Massachusetts, with over 250 clubs, nearly 200 BJ’s Gas® stations, and eight distribution centers across 21 states.

Requirements

• At least 18 years of age.

Nice To Haves

• Work experience in a deli department preferred.
• Prior experience operating manual/power slicers and scales preferred.
• Knowledge of deli products preferred.
• Familiarity with AI tools, including ChatGPT.

Responsibilities

• Carry out job functions and responsibilities as assigned.
• Support the application of club policies, procedures and compliance.
• Strive for flawless execution and hold ourselves accountable.
• Act with honesty and integrity and lead with the member in mind to address any and all concerns and to escalate any concerns, as appropriate.
• Ensure a safe and positive environment for our members and each other.
• Embrace inclusion and diversity, by working together with collaboration and respect.
• Work as a team to achieve goals.
• Move with speed and agility in everything we do.
• Innovate and adapt so we can move as fast as the world around us.
• Maintain a friendly and positive attitude.
• Deliver service excellence through all points of contact.
• Resolve and deescalate to address every member concern.
• Ensure a safe and positive environment and experience for the members.
• Daily commitment to GOLD Member Standards Greet, Anticipate, Appreciate (GAA).
• Fast, Friendly Full, Fresh, Clean Club Standards.
• Work as a team to deliver GOLD club standards daily.
• Work with commitment and pride to deliver GOLD- Grand opening look daily.
• All items stocked and promotional plans executed.
• Maintain visible accurate signage.
• Clean and organized, inside and out.
• Understand how to access and read production and/or financial performance reporting for your department.
• See the connection between consistent execution and the positive impact it can have on the business.
• Provides a high level of customer service to Members.
• Answers questions and recommends deli items.
• Answers Member calls and takes special orders.
• Slices, packages, and weighs deli products, including cheeses and meats.
• Helps Members select the correct products.
• Samples product to assist in purchasing decisions.
• Prepares and packages special orders and party trays.
• Receives and inspects deli shipments.
• Displays, stocks, rotates, and stores deli products following food safety, food freshness, and product handling policies and procedures.
• Ensures that all products are fresh and meet company quality standards.
• Checks for out-of-date products daily and follows appropriate product salvage policies and procedures.
• Ensures deli cooler shelves and deli display cases have a wide variety of product.
• Stocks and rotates deli items when necessary.
• Operates and handles deli equipment in accordance with safety policies and procedures.
• Cleans and sanitizes deli equipment and food surfaces throughout the department, including rotisserie ovens, cooking utensils, refrigerated cases, and the deli cooler.
• Ensures scale systems are in working order.
• Makes sure items are weighed and priced accurately.
• Maintains all club policies and procedures.
• Performs other duties as assigned, including working in other departments as needed.
• Regular, predictable, full attendance is an essential function of this job.

Benefits

• Weekly Pay
• Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.
• Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.
• 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).
• Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed