Deli Associate - Cub Foods

Kowalski's Markets•White Bear, MO

7d•$16 - $23•Onsite

About The Position

The Deli Associate works in a fast-paced, customer-focused deli department, helping provide fresh, high-quality ready-to-serve foods while meeting sanitation, cleanliness, and food-safety standards. The role includes customer service, product promotion, food preparation, slicing meats and cheeses, processing orders, supporting catering and specialty orders, maintaining displays and work areas, receiving products, and assisting with merchandising and training. The position emphasizes respectful communication and positive relationships with customers and coworkers, along with active participation in the workplace’s governing meetings and training. No prior experience is required; extensive in-person, hands-on training is provided. The position is part-time, with availability for shifts between 12 p.m. and 9:30 p.m., and may involve up to 30 hours per week. Weekend and holiday availability is required.

Requirements

Must be at least 18 years old.
Availability for shifts between 12 p.m. and 9:30 p.m., including weekends and holidays.
Availability to work up to 30 hours per week.
Comfort speaking with customers in an energetic and helpful manner.
Strong attention to detail and ability to multitask.
Ability to work independently.
Interest in preparing, handling, and cooking food, and in learning about products.
Ability to lift and carry 5–70 pounds using proper lifting techniques and push or pull 200–1,000 pounds.
Ability to perform activities including reaching, standing, stooping, bending, turning, walking, ladder climbing, and lifting.
Good judgment and decision-making skills, strong social and verbal communication skills, and ability to read and memorize information.
Ability to work around cold temperatures of 0–40 degrees.
No prior experience or food-handling experience is required.

Responsibilities

Build positive relationships with customers, coworkers, managers, and vendors through effective, respectful communication.
Identify workplace opportunities and barriers, engage appropriate stakeholders, and participate in governing meetings.
Learn and support the workplace’s Active Citizenship and Points of Difference practices, including completing specified training.
Create an exceptional customer experience by greeting customers, making eye contact, offering assistance, and thanking them.
Arrive on time in full uniform and follow radio and phone etiquette.
Promote products through samples, suggestions, and product information.
Prioritize department tasks and complete them in a timely manner.
Prepare food and slice meats and cheeses according to deli standards.
Maintain proper handling, sanitation, freshness, and quality of products.
Keep cases, displays, and service areas fresh, full, rotated, clean, and appealing.
Process orders with accurate quality, quantity, labeling, and pricing, and record shrink properly.
Assist customers with catering and specialty orders and help prepare trays.
Break down, wash, and sanitize equipment, including cases, prep tables, ovens, and fryers.
Maintain the organization of backrooms, coolers, and freezers; sweep and mop floors as needed; and assist with dishwashing.
Receive products by checking piece counts against invoices, monitoring quality, and promptly refrigerating products.
Assist with merchandising and pricing procedures and help train new employees.
Complete additional duties assigned by the deli manager or store manager.
Follow food safety, sanitation, security, and safety procedures, including handwashing, glove use, temperature logs, PCI compliance, and use of personal protective devices.
Notify the Manager on Duty of theft, shoplifting, accidents, injuries, or unusual behavior.