Deli Assistant Manager (Full Time, Flexible Schedule)

Adams Fairacre Farms•Middletown, NY

4d•Onsite

About The Position

Adams prioritizes creating a warm and welcoming environment for both customers and team members, emphasizing genuine respect, kindness, and appreciation. Leaders are expected to coach teams to provide friendly service, ensuring each experience reflects Adams’ commitment to quality. The Deli Assistant Manager will help lead and support all aspects of daily deli operations, including team supervision, maintaining product quality and presentation, supporting workflows, and ensuring an excellent customer experience while working toward departmental goals.

Requirements

Two or more years of management experience in a deli or other food retail setting.
Strong leadership, communication, and customer service skills.
Ability to demonstrate, encourage, and set the example of Adams’ culture and values.
Skills in using Windows-based software and communication platforms to efficiently manage tasks, share information, and support team collaboration.
Commitment to exhibit enthusiasm, positivity and/or knowledge about Adams’ products and quality.

Responsibilities

Support daily deli operations, including product preparation, merchandising, and customer service.
Assist in managing deli production planning, special orders, and seasonal offerings for both retail and catering needs.
Promote and maintain a safe work environment by ensuring team compliance with food safety, sanitation, and workplace safety standards.
Help create and manage team schedules, aligning staffing with business needs and labor goals.
Respond to customer feedback and resolve concerns to ensure satisfaction and uphold Adams’ reputation for exceptional service.
Monitor inventory levels and assist with ordering to ensure fresh products while minimizing waste.
Proactively assist to resolve operational challenges such as staffing or supply shortages.
Accurately review timecards and support payroll accuracy, working with the Deli Manager to stay within payroll goals.
Help guide new team members and provide consistent training and development to support performance and growth.
If assigned, participate in interviewing candidates, coaching staff, and supporting performance conversations to align department goals.
Maintain visibility on the floor—check in with team members, reinforce priorities, and ensure high-quality operations throughout the day.
Keep organized records of inventory, compliance logs, and team communications to support smooth, efficient deli operations.