Deli and Bakery Manager

Festival Foods•Mauston, WI

7d•Onsite

About The Position

The Bakery & Deli Department Manager leads day-to-day operations of the Bakery and Deli departments. With the guidance of the Fresh Food Sr. Manager, this role is responsible for executing plans, maintaining department operations, and ensuring efficient logistical workflows across all assigned fresh areas. Acting as a hands-on leader, this role works side-by-side with Bakery and Deli associates to direct daily tasks, balance inventory and shrink, coordinate vendor orders, and keep teams aligned with operational priorities. The Bakery & Deli Manager also provides coverage and support for the Senior Fresh Foods Manager as needed.

Requirements

High School Education or equivalent combination of education and experience
At least five years of grocery, deli, bakery, retail or restaurant experience preferred (with two years in a key leadership position)
Thorough knowledge of the retail food business and perishable department operations
Effective merchandising skills
Ability to make timely and effective decisions
Ability to deal tactfully and effectively with guests and associates
Good oral and written communication skills and the ability to interact with a diverse team in a stressful environment
Thorough understanding of all safety requirements and company safety policies
Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following equipment/procedures: Hand jack, slicers, baler, trash compactor, fryer, oven, grinders, mixers, blaster, chiller, and cook and holds
Must have WI Certified Food Manager License (Festival will pay in order to get certified if not)

Responsibilities

Provide Leadership: Work alongside Bakery and Deli associates, giving clear direction, coaching on best practices, and reinforcing company expectations.
Execute Daily Operations: Ensure Bakery and Deli departments are stocked, organized, and meeting operational goals by leading associates and overseeing workflow.
Create & Manage Work Schedules: Develop and approve weekly schedules for both departments to ensure adequate staffing.
Manage Inventory & Orders: Balance orders, food preparation and production, deliveries, and coordination with vendors to maintain proper inventory levels across bakery and deli.
Deliver Outstanding Guest Service – Lead by example in assisting guests with bakery and deli orders, special requests, and product recommendations.
Maintain a Smooth Workflow: Troubleshoot issues and adjust plans as needed to keep departments running efficiently.
Ensure Department Readiness: Oversee sales floor and backstock conditions, product stocking, pricing accuracy, and merchandising execution, ensuring store standards are met.
Leadership Coverage: Provide leadership coverage as needed when the Senior Manager is unavailable, supporting overall store functions.
Ensure Food Safety & Compliance – Maintain required logs and verifications, ensuring full compliance with food safety regulations.
Train and Mentor: Train and mentor Fresh Food associates, helping them expand their skills and gain experience, while fostering a positive, team-oriented environment.
Collaborate Across Departments: Communicate with other store leaders and teams to ensure alignment and resolve operational challenges.
Ensure Compliance & Safety: Uphold safety policies, company procedures, and regulatory standards to maintain a safe and efficient store environment.
Operate & Maintain Equipment: Oversee the proper use of department equipment, including ovens, slicers, mixers, and scales.
Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
Support the Team: Other duties as assigned.