PT Seasonal Deicer Supervisor - STL Airport

PrimeFlight Aviation Services•Saint Louis, MO

10d•Onsite

About The Position

The Deicer Supervisor is responsible for the operation, safety and management of multi-shift that performs deicing operations for key customers. The successful candidate will possess strong operational and supervisory as well as customer service experience. This role is a on-airport position that will require extended work hours with primary responsibility during first shift with duty hours during deicing operations as needed.

Requirements

18 years of age or older
Must be legally authorized to work in the country of employment.
Must hold a valid driver's license.
Communicate effectively in English (reading, writing, speaking)
Supervisor/management experience
Fleet maintenance and mechanical knowledge
Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices
Effectively communicate with colleagues and clients, both in-person and through electronic means
Pass a background check and drug screen
Eligibility to acquire needed credentials and clearances (FAA, RAIC, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable).
Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays

Responsibilities

Work with the GM to develop, implement, maintain and oversee the administration of workforce planning, workflow, and process management to ensure deicing operations are performing at optimal levels
Supervise the day- to-day operations
Provide safety training to all employees
Must possess the skills and abilities of a highly skilled supervisor and is expected to work alongside deicing employees to assist in the deicing operation
Ensure all safety policies and programs are adhered to
Review and complete all relevant reports for accuracy within a timely manner
Participate in development and implementation of processes for improvement to operation and safety
Along with the GM act as primary interface to customers
Manage deicing activities to ensure work quality standards are met
Ensure completion and accuracy of required record keeping
Assist in recruiting, interviewing and hiring process
Communicate performance expectations and company initiatives on a regular basis to employee
Assist in the development and delivery of performance reviews and provide overall ongoing feedback to improve employee morale and performance
Manage and diffuse customer complaints by developing, implementing and communicating a plan of action to correct issues
Provide oversight and direction of inventory management and vendor relations
Exemplify PrimeFlight customer service and safety standards
Perform any additional duties as assigned by management