Degreed Professional Manager

LifePath of MidMissouri LLC • Columbia, MO

1d • Onsite

About The Position

The Degreed Professional Manager (DPM) is responsible for ensuring that the appropriate level of supports is provided for all individuals on their caseloads at all times. The DPM facilitates and supports Home Managers, Shared Living/Host Home Managers, and Direct Care Support Staff to ensure a safe, supportive, and therapeutic home environment that fosters growth, dignity, and rehabilitation. The primary role of the DPM is to provide modeling, training, and oversight to ensure staff deliver services that meet the unique needs of each individual served. DPMs are expected to be available on-call, serve as Home Managers and Direct Support Professional when needed, and promptly notify the CEO/Owner of any concerns. DPMs may also be assigned to function as House Managers as needed. When serving in this capacity, they are required to work at least 16 hours per week in direct care within their assigned home before overtime approval.

Requirements

• Bachelor’s degree or equivalent relevant experience.
• Successful completion of Family Care Safety Registry screening.
• Strong work ethics, accountability, and ability to provide and receive constructive feedback.
• Reliability, punctuality, and flexibility to meet client needs.
• Strong interpersonal and communication skills.
• Ability to lift at least 50 lbs.
• Valid driver’s license and ability to drive agency vehicles.
• Completion of all required training and certifications within 90 days of hire (e.g., CPR/First Aid, Level One Med Aid, Abuse/Neglect, etc.).

Responsibilities

• Ensure all staff are fully trained, confident in their roles, and capable of maintaining the health and safety of each individual.
• Provide ongoing support, guidance, and problem-solving to staff and individuals as needed.
• Train staff on Person-Centered Support Plans (PCSPS) and ensure consistent follow-through on goals and objectives.
• Coordinate and ensure timely completion of annual planning meetings and PCSPS.
• Oversee benefits, programs, and paperwork related to individuals served (e.g., Social Security, Medicaid, Food Stamps, Special Needs Trusts, Special Olympics).
• Attend and oversee appointments as needed, ensuring timely scheduling, documentation, and follow-up.
• Collaborate with guardians and CEO on funding requests and related documentation.
• Ensure quality and accuracy of daily documentation, variance reports, and timely submission of monthly reviews to BCFR Support Coordinators and Support Coordinators from other TCM agencies.
• Review and monitor medication administration, ensure compliance, and address medication errors or retraining needs.
• Spend one-on-one time with individuals as needed and complete all related documentation.
• Maintain accurate daily census and variance and ensure all required monthly paperwork is complete.
• Keep all home documentation and books up to date per DMH and agency standards.
• Participate in hiring and training new staff; complete new employee checklists and ensure readiness for direct care.
• Complete performance appraisals for all assigned employees and document feedback and goals.
• Provide coverage for assigned employees to attend in-services or training as needed.
• Oversee activity calendars and ensure fair scheduling of transportation for outings and appointments.
• Ensure prompt reporting of DMH Reportable Events to the CEO, nursing, Support Coordinators, and guardians, and submit EMTs in CIMOR within 24 hours.
• Conduct monthly safety checklists and drills in each home.
• Create and manage staff schedules, approve time off requests, handle call-ins and shift trades, and coordinate overtime with CEO approval.
• Collaborate with Community RNs to ensure required visits, documentation, and delegations are completed timely.
• Foster a respectful, empowering environment that promotes self-determination and self-advocacy among individuals supported.
• Maintain on-call availability to support Home Managers and respond promptly to emergencies.
• Submit doctor’s orders for medication changes and ensure updated MARs are in place by the first of each month.
• Maintain and regularly update personal item inventories for all individuals supported.
• Update and amend daily note forms as needed.
• Support payroll processes by ensuring accurate and timely submission of staff timecards on Paycor.
• Keep an up-to-date electronic calendar reflecting work locations and availability.
• Complete other tasks assigned by the CEO/Owner to ensure individuals receive the highest quality of care.
• Maintain an active, answerable phone and respond promptly to calls, emails, and messages.
• Check and respond to emails daily, prioritizing urgent matters.
• Document any emergency or schedule changes promptly.
• Visit each assigned client at least twice per month and each ISL/Host Home at least twice per month.
• Observe each shift (day, evening, overnight) for every ISL at least once per quarter through unannounced visits of at least two hours.
• Use observation time for monitoring, training, documentation review, and ensuring overall program compliance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager